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Senior Insights Strategy Executive — Product Marketing

Bank of America · Posted Oct 7, 2026

Charlotte, North Carolina, United States
On-site
Full-time · Executive
10+ years

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Leads the strategy and optimization of insights delivery, data use, advanced analytics, research, modeling, experimentation, AI, and business intelligence for demand generation and line-of-business product marketing.

Responsibilities

Advise demand-generation and line-of-business product marketing teams on the use of insights derived from client, prospect, media, channel, research, modeling, and AI capabilities to improve marketing decisions and outcomes.
Govern a prioritized learning agenda across competing campaign, product, audience, channel, and line-of-business demands, balancing immediate decisions with reusable enterprise value.
Serve as a trusted internal consultant and translator between business owners, strategists, and technical delivery teams; clarify business questions, define requirements, and connect local needs to centralized standards and capabilities.
Identify gaps in consent, tagging, identity, exposure, history, collection, verification, and attribution; prioritize data and measurement investments that strengthen activation, monitoring, and accountability.
Select among modeling, AI, primary research, experimentation, reporting, and ad hoc analytics based on financial exposure, customer risk, strategic importance, speed, scalability, and cost.

Requirements

Bachelor’s degree in marketing, business, analytics, economics, or a related field
Master’s degree, preferably an MBA, strongly preferred
Nice to have: Experience in regulated consumer financial services
Nice to have: familiarity with consent, privacy, risk, control, and governance requirements
Nice to have: working knowledge of brand and media strategy and measurement

See full job description

Merchant Specialized Product Sales

Bank of America · Posted Oct 7, 2026

Open

Charlotte, North Carolina, United States +1 more
On-site
Full-time
$109K–$136K per year
2–5 years

Apply with RefersoAI Apply on careers page

Provide guidance and oversight on key elements of the merchant product sales cycle, driving new merchant business acquisition and developing tailored value propositions for complex opportunities.

Locations (2)

Charlotte, North Carolina, United States
New York, New York, United States

Compensation

$109,200.00 - $135,500.00 annualized salary, offers to be determined based on experience, education and skill set.

Responsibilities

Provide guidance and oversight on key elements of the merchant product sales cycle
Support TSOs acting as deal lead with client selection, pricing, credit review and post-sale implementation
Develop new business, consistent pipeline growth and conversion
Drive new merchant business acquisition in partnership with TSOs and relationship managers
Engage clients as part of the extended client team for complex merchant sales

Requirements

Nice to have: Dealer Finance Vertical experience
Nice to have: Experience with National/Enterprise Sized clients

Skills

Core Acquiring (Credit/Debit) industry experience Direct sales experience C-level sales experience POS payment interfaces Analytical and organizational skills Client relationship cultivation Technical consulting with C-level executives Experience with 3rd party VARs/Integrators and payment gateways Knowledge of PC payment applications, merchant services industry applications, accounting systems, ERP, PCI, data security File formatting and data transmission

Benefits

Industry-leading benefits
Paid time off
Resources and support for employees

See full job description

Customer Service Associate

Digitide Solutions Limited · Posted Dec 12, 2025

Open

Thane, Maharashtra, India
1–2 years

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Provide exceptional customer service, manage inquiries, guide payment processes, and maintain accurate records while ensuring compliance and fostering customer loyalty.

Responsibilities

Handle customer inquiries and complaints via phone, email, or chat
Collect pending Equated Monthly Installments (EMIs) for the current month
Guide customers through the payment process
Maintain accurate records of customer interactions and payments
Provide product information and educate customers on offerings

Requirements

High school diploma or equivalent
Nice to have: certifications in customer service or sales

Skills

customer service sales CRM systems Microsoft Office Excel problem solving conflict resolution communication time management organizational skills

See full job description

Team Leader

Digitide Solutions Limited · Posted Dec 12, 2025

Open

Surat, Gujarat, India
3+ years

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Lead and manage a team of collection executives to recover overdue amounts and maintain customer satisfaction.

Responsibilities

Lead and motivate a team of collection executives, providing guidance and support.
Ensure efficient and effective collection processes, meeting or exceeding targets.
Handle customer inquiries and complaints, providing timely and accurate information.
Maintain a high level of customer satisfaction through excellent service.
Monitor and evaluate team performance, identifying areas for improvement.

Skills

Leadership Motivational skills Communication Interpersonal skills Customer service Debt recovery Collection strategies MS Office

See full job description

Coll - SREXE

Digitide Solutions Limited · Posted Dec 12, 2025

Open

Moga, Punjab, India
Senior
3+ years

Apply with RefersoAI Apply on careers page

As a Senior Relation Executive, you will be the primary point of contact for our customers, representing Digitide Solutions with a professional and friendly demeanor.

Responsibilities

Act as the first point of contact for customers, responding to inquiries and concerns promptly and professionally.
Resolve customer complaints and issues, ensuring a satisfactory outcome and maintaining a high level of customer satisfaction.
Provide accurate and up-to-date information to customers via phone, email, chat, and in-person interactions.
Maintain a thorough understanding of our products and services to offer effective solutions and recommendations.
Collaborate with internal teams to ensure a seamless customer experience, including sales, operations, and support.

Requirements

Nice to have: Willingness to learn and adapt to new technologies and industry trends

Skills

Customer Relationship Management (CRM) systems Problem solving Conflict resolution Communication Data privacy and security practices Fast-paced environment Time management Organizational skills CRM systems Other relevant software

See full job description

Executive - Operations

Digitide Solutions Limited · Posted Dec 12, 2025

Open

Ajmer, Rajasthan, India
3+ years

Apply with RefersoAI Apply on careers page

Oversee and streamline back‑office operational processes, collaborate with Customer Care Executive team, enhance customer satisfaction, and ensure efficient issue resolution.

Responsibilities

Oversee daily operations and ensure smooth workflow within the back office
Collaborate with the CCE team to address customer inquiries and complaints promptly
Implement and maintain efficient operational procedures and protocols
Monitor and analyze operational data to identify areas for improvement
Ensure compliance with company policies and industry regulations

Requirements

Bachelor's degree in Business Administration, Operations Management, or a related field

Skills

Operational software and tools Analytical mindset Leadership Team management Communication

See full job description

Directeur(trice), Services alimentaires

Chartwell Career Site English · Posted Nov 10, 2026

Open

Kirkland, Quebec, Canada
On-site
Full-time · Manager

Apply with RefersoAI Apply on careers page

Diriger et gérer l'équipe des services alimentaires au sein d'une résidence pour aînés pour offrir une expérience culinaire de qualité et humaine.

Responsibilities

Diriger et gérer avec assurance l’équipe des services alimentaires
Créer une atmosphère chaleureuse et confortable dans la salle à manger
Offrir une expérience culinaire personnalisée et mémorable pour maintenir le plus haut niveau de satisfaction des clients
Suivre une formation pour développer ses compétences et de devenir un leader expérientiel

Skills

Gestion des services alimentaires Expérience en cuisine Expérience en service Leadership Service client

See full job description

Directeur(trice), Services alimentaires

Chartwell · Posted Nov 10, 2026

Open

Kirkland, Quebec, Canada
On-site
Full-time · Manager

Apply with RefersoAI Apply on careers page

Diriger et gérer l'équipe des services alimentaires pour offrir une expérience culinaire personnalisée et mémorable aux résidents tout en maintenant une satisfaction exceptionnelle.

Responsibilities

Diriger et gérer avec assurance l’équipe des services alimentaires
Créer une atmosphère chaleureuse et confortable dans la salle à manger et produire une bonne impression à chaque repas
Offrir une expérience culinaire personnalisée et mémorable afin de maintenir le plus haut niveau de satisfaction des clients
Suivre une formation pour développer vos compétences et apprendre à devenir un leader expérientiel
Apprendre tous les jours

Skills

Expérience de gestion dans les services alimentaires Expérience préalable de la cuisine et du service dans les services alimentaires Compétences de leadership

Benefits

Vision de dédiée au mieux-être des résidents, des familles et des employés
Possibilité de faire évoluer sa carrière

See full job description

AHS Field Builder

Fortescue Metals Group · Posted Nov 10, 2026

Open

Perth, Western Australia, Australia
2+ years

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Responsible for managing and optimizing the Autonomous Haulage Fleet at Fortescue’s Solomon mine, ensuring safety, productivity, and cost efficiency through fleet operations, virtual mine modeling, and real‑time monitoring of autonomous machinery.

Responsibilities

Oversee a fleet of trucks to achieve dispatch metrics and maximize machine utilisation
Implement and oversee fleet operations to fulfill the 24‑hour plan
Develop and maintain a virtual mine model ensuring accuracy between actual and virtual environments
Communicate effectively with stakeholders including the Perth Operations centre (HIVE)
Optimize the mine model for maximum throughput in dynamic areas

Skills

AHS Mining experience Minestar or similar AHS system experience Heavy machinery operation (dozers, excavators, loaders)WA C‑Class driver’s licence Command Minestar

See full job description

Senior Software Engineer - Production Systems

Fortescue Metals Group · Posted Nov 10, 2026

Open

Perth, Western Australia, Australia
Senior

Apply with RefersoAI Apply on careers page

Lead complex investigations, resolve production incidents, and drive long-term engineering improvements for Fortescue's autonomous systems.

Responsibilities

Lead complex production incidents, defect investigations and root cause analysis to deliver effective resolutions
Own escalated technical issues from triage through to verified resolution, ensuring clear accountability and follow-through
Diagnose issues across software applications, services, infrastructure, data and system interfaces
Develop and implement sustainable solutions, including software fixes, configuration changes and improved operational practices
Collaborate with Engineering, Product, Integration, Verification and Operations teams to resolve technical challenges

Requirements

Nice to have: autonomous systems
Nice to have: fleet management
Nice to have: mining operations
Nice to have: safety-critical software

Skills

C#TypeScript C++Linux networking containers distributed systems source code logs telemetry monitoring diagnostic tools

See full job description

Senior Insights Strategy Executive — Product Marketing

Bank of America · Posted Oct 7, 2026

Open

Charlotte, North Carolina, United States
On-site
Full-time · Executive
10+ years

Apply with RefersoAI Apply on careers page

Responsibilities

Advise demand-generation and line-of-business product marketing teams on the use of insights derived from client, prospect, media, channel, research, modeling, and AI capabilities to improve marketing decisions and outcomes.
Govern a prioritized learning agenda across competing campaign, product, audience, channel, and line-of-business demands, balancing immediate decisions with reusable enterprise value.
Serve as a trusted internal consultant and translator between business owners, strategists, and technical delivery teams; clarify business questions, define requirements, and connect local needs to centralized standards and capabilities.
Identify gaps in consent, tagging, identity, exposure, history, collection, verification, and attribution; prioritize data and measurement investments that strengthen activation, monitoring, and accountability.
Select among modeling, AI, primary research, experimentation, reporting, and ad hoc analytics based on financial exposure, customer risk, strategic importance, speed, scalability, and cost.

Requirements

Bachelor’s degree in marketing, business, analytics, economics, or a related field
Master’s degree, preferably an MBA, strongly preferred
Nice to have: Experience in regulated consumer financial services
Nice to have: familiarity with consent, privacy, risk, control, and governance requirements
Nice to have: working knowledge of brand and media strategy and measurement

See full job description

Merchant Specialized Product Sales

Bank of America · Posted Oct 7, 2026

Open

Charlotte, North Carolina, United States +1 more
On-site
Full-time
$109K–$136K per year
2–5 years

Apply with RefersoAI Apply on careers page

Provide guidance and oversight on key elements of the merchant product sales cycle, driving new merchant business acquisition and developing tailored value propositions for complex opportunities.

Locations (2)

Charlotte, North Carolina, United States
New York, New York, United States

Compensation

$109,200.00 - $135,500.00 annualized salary, offers to be determined based on experience, education and skill set.

Responsibilities

Provide guidance and oversight on key elements of the merchant product sales cycle
Support TSOs acting as deal lead with client selection, pricing, credit review and post-sale implementation
Develop new business, consistent pipeline growth and conversion
Drive new merchant business acquisition in partnership with TSOs and relationship managers
Engage clients as part of the extended client team for complex merchant sales

Requirements

Nice to have: Dealer Finance Vertical experience
Nice to have: Experience with National/Enterprise Sized clients

Skills

Benefits

Industry-leading benefits
Paid time off
Resources and support for employees

See full job description

Customer Service Associate

Digitide Solutions Limited · Posted Dec 12, 2025

Open

Thane, Maharashtra, India
1–2 years

Apply with RefersoAI Apply on careers page

Provide exceptional customer service, manage inquiries, guide payment processes, and maintain accurate records while ensuring compliance and fostering customer loyalty.

Responsibilities

Handle customer inquiries and complaints via phone, email, or chat
Collect pending Equated Monthly Installments (EMIs) for the current month
Guide customers through the payment process
Maintain accurate records of customer interactions and payments
Provide product information and educate customers on offerings

Requirements

High school diploma or equivalent
Nice to have: certifications in customer service or sales

Skills

customer service sales CRM systems Microsoft Office Excel problem solving conflict resolution communication time management organizational skills

See full job description

Team Leader

Digitide Solutions Limited · Posted Dec 12, 2025

Open

Surat, Gujarat, India
3+ years

Apply with RefersoAI Apply on careers page

Lead and manage a team of collection executives to recover overdue amounts and maintain customer satisfaction.

Responsibilities

Lead and motivate a team of collection executives, providing guidance and support.
Ensure efficient and effective collection processes, meeting or exceeding targets.
Handle customer inquiries and complaints, providing timely and accurate information.
Maintain a high level of customer satisfaction through excellent service.
Monitor and evaluate team performance, identifying areas for improvement.

Skills

Leadership Motivational skills Communication Interpersonal skills Customer service Debt recovery Collection strategies MS Office

See full job description

Coll - SREXE

Digitide Solutions Limited · Posted Dec 12, 2025

Open

Moga, Punjab, India
Senior
3+ years

Apply with RefersoAI Apply on careers page

As a Senior Relation Executive, you will be the primary point of contact for our customers, representing Digitide Solutions with a professional and friendly demeanor.

Responsibilities

Act as the first point of contact for customers, responding to inquiries and concerns promptly and professionally.
Resolve customer complaints and issues, ensuring a satisfactory outcome and maintaining a high level of customer satisfaction.
Provide accurate and up-to-date information to customers via phone, email, chat, and in-person interactions.
Maintain a thorough understanding of our products and services to offer effective solutions and recommendations.
Collaborate with internal teams to ensure a seamless customer experience, including sales, operations, and support.

Requirements

Nice to have: Willingness to learn and adapt to new technologies and industry trends

Skills

See full job description

Executive - Operations

Digitide Solutions Limited · Posted Dec 12, 2025

Open

Ajmer, Rajasthan, India
3+ years

Apply with RefersoAI Apply on careers page

Oversee and streamline back‑office operational processes, collaborate with Customer Care Executive team, enhance customer satisfaction, and ensure efficient issue resolution.

Responsibilities

Oversee daily operations and ensure smooth workflow within the back office
Collaborate with the CCE team to address customer inquiries and complaints promptly
Implement and maintain efficient operational procedures and protocols
Monitor and analyze operational data to identify areas for improvement
Ensure compliance with company policies and industry regulations

Requirements

Bachelor's degree in Business Administration, Operations Management, or a related field

Skills

Operational software and tools Analytical mindset Leadership Team management Communication

See full job description

Directeur(trice), Services alimentaires

Chartwell Career Site English · Posted Nov 10, 2026

Open

Kirkland, Quebec, Canada
On-site
Full-time · Manager

Apply with RefersoAI Apply on careers page

Diriger et gérer l'équipe des services alimentaires au sein d'une résidence pour aînés pour offrir une expérience culinaire de qualité et humaine.

Responsibilities

Diriger et gérer avec assurance l’équipe des services alimentaires
Créer une atmosphère chaleureuse et confortable dans la salle à manger
Offrir une expérience culinaire personnalisée et mémorable pour maintenir le plus haut niveau de satisfaction des clients
Suivre une formation pour développer ses compétences et de devenir un leader expérientiel

Skills

Gestion des services alimentaires Expérience en cuisine Expérience en service Leadership Service client

See full job description

Directeur(trice), Services alimentaires

Chartwell · Posted Nov 10, 2026

Open

Kirkland, Quebec, Canada
On-site
Full-time · Manager

Apply with RefersoAI Apply on careers page

Diriger et gérer l'équipe des services alimentaires pour offrir une expérience culinaire personnalisée et mémorable aux résidents tout en maintenant une satisfaction exceptionnelle.

Responsibilities

Diriger et gérer avec assurance l’équipe des services alimentaires
Créer une atmosphère chaleureuse et confortable dans la salle à manger et produire une bonne impression à chaque repas
Offrir une expérience culinaire personnalisée et mémorable afin de maintenir le plus haut niveau de satisfaction des clients
Suivre une formation pour développer vos compétences et apprendre à devenir un leader expérientiel
Apprendre tous les jours

Skills

Expérience de gestion dans les services alimentaires Expérience préalable de la cuisine et du service dans les services alimentaires Compétences de leadership

Benefits

Vision de dédiée au mieux-être des résidents, des familles et des employés
Possibilité de faire évoluer sa carrière

See full job description

AHS Field Builder

Fortescue Metals Group · Posted Nov 10, 2026

Open

Perth, Western Australia, Australia
2+ years

Apply with RefersoAI Apply on careers page

Responsibilities

Oversee a fleet of trucks to achieve dispatch metrics and maximize machine utilisation
Implement and oversee fleet operations to fulfill the 24‑hour plan
Develop and maintain a virtual mine model ensuring accuracy between actual and virtual environments
Communicate effectively with stakeholders including the Perth Operations centre (HIVE)
Optimize the mine model for maximum throughput in dynamic areas

Skills

AHS Mining experience Minestar or similar AHS system experience Heavy machinery operation (dozers, excavators, loaders)WA C‑Class driver’s licence Command Minestar

See full job description

Senior Software Engineer - Production Systems

Fortescue Metals Group · Posted Nov 10, 2026

Open

Perth, Western Australia, Australia
Senior

Apply with RefersoAI Apply on careers page

Lead complex investigations, resolve production incidents, and drive long-term engineering improvements for Fortescue's autonomous systems.

Responsibilities

Lead complex production incidents, defect investigations and root cause analysis to deliver effective resolutions
Own escalated technical issues from triage through to verified resolution, ensuring clear accountability and follow-through
Diagnose issues across software applications, services, infrastructure, data and system interfaces
Develop and implement sustainable solutions, including software fixes, configuration changes and improved operational practices
Collaborate with Engineering, Product, Integration, Verification and Operations teams to resolve technical challenges

Requirements

Nice to have: autonomous systems
Nice to have: fleet management
Nice to have: mining operations
Nice to have: safety-critical software

Skills

C#TypeScript C++Linux networking containers distributed systems source code logs telemetry monitoring diagnostic tools

See full job description