Leads the strategy and optimization of insights delivery, data use, advanced analytics, research, modeling, experimentation, AI, and business intelligence for demand generation and line-of-business product marketing.
Responsibilities
Advise demand-generation and line-of-business product marketing teams on the use of insights derived from client, prospect, media, channel, research, modeling, and AI capabilities to improve marketing decisions and outcomes.
Govern a prioritized learning agenda across competing campaign, product, audience, channel, and line-of-business demands, balancing immediate decisions with reusable enterprise value.
Serve as a trusted internal consultant and translator between business owners, strategists, and technical delivery teams; clarify business questions, define requirements, and connect local needs to centralized standards and capabilities.
Identify gaps in consent, tagging, identity, exposure, history, collection, verification, and attribution; prioritize data and measurement investments that strengthen activation, monitoring, and accountability.
Select among modeling, AI, primary research, experimentation, reporting, and ad hoc analytics based on financial exposure, customer risk, strategic importance, speed, scalability, and cost.
Requirements
Bachelor’s degree in marketing, business, analytics, economics, or a related field
Master’s degree, preferably an MBA, strongly preferred
Nice to have: Experience in regulated consumer financial services
Nice to have: familiarity with consent, privacy, risk, control, and governance requirements
Nice to have: working knowledge of brand and media strategy and measurement
Provide guidance and oversight on key elements of the merchant product sales cycle, driving new merchant business acquisition and developing tailored value propositions for complex opportunities.
Locations (2)
Charlotte, North Carolina, United States
New York, New York, United States
Compensation
$109,200.00 - $135,500.00 annualized salary, offers to be determined based on experience, education and skill set.
Responsibilities
Provide guidance and oversight on key elements of the merchant product sales cycle
Support TSOs acting as deal lead with client selection, pricing, credit review and post-sale implementation
Develop new business, consistent pipeline growth and conversion
Drive new merchant business acquisition in partnership with TSOs and relationship managers
Engage clients as part of the extended client team for complex merchant sales
Provide exceptional customer service, manage inquiries, guide payment processes, and maintain accurate records while ensuring compliance and fostering customer loyalty.
Responsibilities
Handle customer inquiries and complaints via phone, email, or chat
Collect pending Equated Monthly Installments (EMIs) for the current month
Guide customers through the payment process
Maintain accurate records of customer interactions and payments
Provide product information and educate customers on offerings
Requirements
High school diploma or equivalent
Nice to have: certifications in customer service or sales
As a Senior Relation Executive, you will be the primary point of contact for our customers, representing Digitide Solutions with a professional and friendly demeanor.
Responsibilities
Act as the first point of contact for customers, responding to inquiries and concerns promptly and professionally.
Resolve customer complaints and issues, ensuring a satisfactory outcome and maintaining a high level of customer satisfaction.
Provide accurate and up-to-date information to customers via phone, email, chat, and in-person interactions.
Maintain a thorough understanding of our products and services to offer effective solutions and recommendations.
Collaborate with internal teams to ensure a seamless customer experience, including sales, operations, and support.
Requirements
Nice to have: Willingness to learn and adapt to new technologies and industry trends
Oversee and streamline back‑office operational processes, collaborate with Customer Care Executive team, enhance customer satisfaction, and ensure efficient issue resolution.
Responsibilities
Oversee daily operations and ensure smooth workflow within the back office
Collaborate with the CCE team to address customer inquiries and complaints promptly
Implement and maintain efficient operational procedures and protocols
Monitor and analyze operational data to identify areas for improvement
Ensure compliance with company policies and industry regulations
Requirements
Bachelor's degree in Business Administration, Operations Management, or a related field
Diriger et gérer l'équipe des services alimentaires pour offrir une expérience culinaire personnalisée et mémorable aux résidents tout en maintenant une satisfaction exceptionnelle.
Responsibilities
Diriger et gérer avec assurance l’équipe des services alimentaires
Créer une atmosphère chaleureuse et confortable dans la salle à manger et produire une bonne impression à chaque repas
Offrir une expérience culinaire personnalisée et mémorable afin de maintenir le plus haut niveau de satisfaction des clients
Suivre une formation pour développer vos compétences et apprendre à devenir un leader expérientiel
Responsible for managing and optimizing the Autonomous Haulage Fleet at Fortescue’s Solomon mine, ensuring safety, productivity, and cost efficiency through fleet operations, virtual mine modeling, and real‑time monitoring of autonomous machinery.
Responsibilities
Oversee a fleet of trucks to achieve dispatch metrics and maximize machine utilisation
Implement and oversee fleet operations to fulfill the 24‑hour plan
Develop and maintain a virtual mine model ensuring accuracy between actual and virtual environments
Communicate effectively with stakeholders including the Perth Operations centre (HIVE)
Optimize the mine model for maximum throughput in dynamic areas