The Technical Lead is responsible for the technical direction, design, planning, and execution of quality solutions delivered by the Intelligent Automation team, with a focus on AI Solutions, and also spanning Platform Engineering and Robotic Process Automation (RPA).
Responsibilities
Provide hands-on technical leadership to developers and engineers in the design and technical delivery of Intelligent Automation solutions
Contribute to strategic roadmaps focused on business and technology needs
Assist in backlog refinement to break down the roadmaps into executable work by the scrum teams
Act as primary technical liaison between technical staff, project team members, Architecture, and partner teams
Senior leadership role responsible for defining, driving, and executing the enterprise-wide integration strategy for KYC technology and client experience across Citi’s global business units.
Compensation
$250,000.00 - $500,000.00
Responsibilities
Define and execute enterprise-wide integration strategy for KYC technology
Serve as primary SPOC for US Commercial Cards and Retail partners on KYC technology matters
Drive multi-year integration roadmap for global KYC and onboarding portals
Align KYC portal capabilities with business objectives and regulatory frameworks
Establish standard API frameworks, event-driven architectures, microservices, and secure data pipelines
Senior leader responsible for defining and executing enterprise-wide integration strategy for KYC technology, driving AI-led development and client experience across Citi’s global business units.
Compensation
Competitive base salary (annually reviewed) and discretionary annual performance-related bonus
Responsibilities
Define and drive the team’s strategic vision for KYC integration
Serve as primary SPOC for US Commercial Cards and Retail partners on KYC technology matters
Drive multi-year integration roadmap for global KYC and onboarding portals
Align KYC portal capabilities with business objectives and regulatory frameworks
Establish standard API frameworks, event-driven architectures, microservices, and secure data pipelines
Lead and maintain complex UiPath automation solutions for large client accounts, ensuring high quality, scalability, and performance while providing support and continuous improvement.
Responsibilities
Ensure prompt ticket follow‑up and resolution of L2 issues within defined SLAs
Perform root cause analysis for production incidents and implement preventive measures
Monitor bot performance and proactively identify issues or improvement opportunities
Handle change requests, enhancements, and bug fixes for existing automations
Collaborate with L1 support and development teams to address complex technical challenges
Lead and scale a team supporting OTC derivatives and related capital markets products, providing strategic leadership across the end-to-end OTC post-trade lifecycle including Collateral Management, Trade Confirmation, Settlements, Reconciliations & Client Service.
Responsibilities
Define and execute the OTC Operations strategy aligned with business growth objectives
Lead large global teams across multiple locations and functions
Provide executive oversight across Collateral Management, Trade Confirmation, Settlements, Reconciliations, and Trade Lifecycle Management
Drive operational excellence and enhance client experience
Implement large-scale transformation initiatives leveraging AI, automation, data analytics, and digital platforms
Driving end-to-end operational transformation programs, implementing scalable digital and service delivery architectures, leading the integration of emerging AI and automation technologies, and managing cross-functional change governance.
Responsibilities
Lead end-to-end strategic transformation initiatives from assessment through implementation and benefit realization using Lean Six Sigma, root cause analysis, and standard work frameworks to optimize productivity, turnaround time, quality, and margins.
Define and execute customer-centric digital service delivery models, establishing physical and platform operating requirements, governance frameworks, and KPIs/SLAs while leading platform releases, UAT, and post-launch stabilization.
Identify, prioritize, and implement high-value operational use cases leveraging Agentic AI, Generative AI, Intelligent Document Processing (IDP), robotics, and predictive analytics to modernize high-volume digital workflows and build effective human-in-the-loop operating models.
Build collaborative partnerships across Operations, Technology, Product, and Executive Leadership to execute change management strategies, establish program governance, and communicate transformation roadmaps and ROI to senior leadership.
Strengthen operational controls, documentation, and compliance frameworks using methodologies such as FMEA to reduce operational risk and maintain audit readiness for standards including SOC and SSAE Type II.
Should be a very competent and senior AI/ML Engineer for designing and deploying scalable AI/ML systems, Agentic AI, Lang Chain, Lang Graph, Generative AI and RAG-based applications.
Lead product marketing for OpenText Digital Fax portfolio, developing messaging, positioning, and go‑to‑market strategies for cloud adoption and AI capabilities.
Compensation
Salary Range: $118,000 - $168,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
Responsibilities
Develop and activate differentiated messaging and positioning across the Digital Fax portfolio
Translate portfolio strategy, roadmap priorities, customer needs, and competitive dynamics into clear value propositions
Build modernization and cloud‑adoption stories
Create compelling positioning for Fax Aviator capabilities
Senior Automation UiPath EngineerRoboyo · Hyderabad
Lead Automation EngineerRoyal Bank of Canada · Toronto, Canada
Senior Product Marketing ManagerOpen Text Inc. · Richmond Hill, Canada