The Site Reliability Engineer II focuses on strategizing and leading testing of production-like infrastructure with a focus on automation and scale, promoting performance testing best practices across engineering.
Compensation
$81,600 - $115,200 CAD
Responsibilities
Strategize & lead testing of TD Bank's production like infrastructure with a focus on automation & scale
Promote and apply best practices for performance testing of scalable and reliable services across engineering
Be a subject matter expert and partner with our engineering team on areas of performance and scale
Ensure timely notification and escalation of possible issues/problems, options and recommendations
Participate in root cause analysis for performance related incidences and determining how we can prevent them in the future, Identify performance bottlenecks and create repeatable processes
Partner with Development Directors, Product Management, and Support leadership to define and execute the technical supportability roadmap across Google Cloud's portfolio including automated deflection and self-service diagnostics.
The Coding Application Specialist is responsible for primary business application support of assigned coding computer applications such as Med2020 WinRecs, 3M Codefinder, CAC, 3M HDM, Meditech, CNN, Folio, Cerner, and the BC Perinatal Database Registry within a specific Lower Mainland Health Information Management (HIM) service area.
Locations (2)
Surrey, British Columbia, Canada
Vancouver, British Columbia, Canada
Compensation
The salary range for this position is CAD $41.87/Hr. - CAD $52.30/Hr.
Responsibilities
Overseeing system utilization for designated area, developing policies, procedures and standards for application use
Providing system support such as first-line troubleshooting, testing, and documentation
Acts as a primary contact and liaison for HIM staff, system stakeholders, and vendors to ensure systems meet business requirements
Provides user support and training, report design/development
Execute projects related to new programs, new initiative, and system upgrades/changes
Analyze fleet-wide incident telemetry and recurring customer failure modes to author technical proposals that influence Product Development roadmaps driving upstream improvements in API design, quota governance, error observability, and platform guardrails.
Understand customer issues, advocate for their needs with internal teams, including product and development teams, to find ways to deliver support and products.
Design and deploy internal diagnostic tools, SQL/telemetry pipelines, and AI-driven triage automations that eliminate manual development toil and accelerate root-cause identification across global support teams.
Lead production supportability reviews before launch sign-off.
Requirements
Bachelor's degree in Science, Technology, Engineering, Mathematics
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