The Learning & Development Lead will play a key role in coordinating the Academy’s learning strategy, supporting leadership and capability development, guiding LMS governance, and partnering with HR, Operations, franchise leaders, and internal stakeholders to deliver learning solutions that support business priorities.
Responsibilities
Coordinate the Academy’s annual learning roadmap, priorities, deliverables, and governance activities.
Partner with HR, Operations, franchise leaders, and other stakeholders to identify learning needs and design practical development solutions.
Provide functional leadership and guidance to the Learning & Development team by aligning priorities, supporting workload planning, and promoting collaboration.
Lead and support LMS-related initiatives, including governance, reporting, learner experience, adoption, and continuous improvement.
Oversee the development and evolution of learning programs, including leadership development, franchise onboarding, operational learning, and digital learning solutions.
Support HR transformation initiatives by developing and executing organizational change, communication, and learning strategies to enable successful adoption of new programs, processes, systems, and ways of working.
Responsibilities
Support and execute change management plans for HR programs, systems, policies, and organizational initiatives.
Conduct change impact assessments and stakeholder analyses to identify risks and support adoption.
Develop change readiness strategies and monitor change effectiveness through key metrics.
Partner with leaders and stakeholders to support employees through change.
Apply established change management methodologies, tools, and best practices across multiple initiatives.
Requirements
Bachelor's degree in Human Resources, Communications, Business Administration, Organizational Development, or a related field.
Nice to have: Prosci Change Management Certification
A critical role in shaping the success of Distribution Center teams through the delivery of engaging onboarding and operational training programs.
Compensation
CAD $ 76,620.00-$107,268.00 /year
Responsibilities
Partner with Distribution Center Operations and Training teams to assess training needs, identify development opportunities, and implement solutions that support business objectives.
Support the design, development, and continuous improvement of learning programs, including onboarding, instructor-led training, conferences, and operational learning initiatives.
Lead the rollout and execution of training programs across Distribution Centers, covering operations, systems, technology, leadership development, loss prevention, health & safety, and onboarding.
Coordinate training schedules, manage Learning & Development center readiness, and ensure all required training materials and resources are available.
Monitor training effectiveness through performance evaluations, skill transfer assessments, and program metrics, providing recommendations to enhance learning outcomes across the Distribution Services network.
Requirements
post-secondary education in Education, Leadership, Human Resources, Communications, or a related field
Lead and deliver training programs for Distribution Center teams, driving operational excellence and learning culture.
Compensation
Salary Range: CAD $ 76,620.00-$107,268.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
Responsibilities
Partner with Distribution Center Operations and Training teams to assess training needs and implement solutions
Support design, development, and continuous improvement of learning programs
Lead rollout and execution of training programs across Distribution Centers
Coordinate training schedules and ensure readiness
Monitor training effectiveness and provide recommendations
Requirements
Post-secondary education in Education, Leadership, Human Resources, Communications or related field
Senior Distribution Services Operations TrainerTJX Companies · Mississauga, Canada