Problem Management Tools jobs in Canada

Apps Support Intmd Analyst - Officer

Citi · Posted Nov 6, 2026

Open

Mississauga, Ontario, Canada
Full-time · Mid
$79K–$111K per year
2–5 years

Apps Support Intmd Analyst - Officer

Citi · Posted Nov 6, 2026

Open

Mississauga, Ontario, Canada
Full-time · Mid
$79K–$111K per year
2–5 years

Apps Support Intmd Analyst - Officer

Citi · Posted Nov 6, 2026

Open

Mississauga, Ontario, Canada
Full-time · Associate
$79K–$111K per year
2–5 years

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The Apps Support Intmd Analyst is a developing professional role dealing with most problems independently, integrating in-depth specialty area knowledge with an understanding of industry standards and practices.

Compensation

$79,320.00 - $110,680.00

Responsibilities

Provide technical and business support for users of Citi Applications
Utilize apps support procedures and concepts to field issues and queries from stakeholders
Work with relevant technology partners for long-term remediation
Act as a liaison between users/traders, internal technology groups and vendors
Participate in disaster recovery testing

Requirements

Bachelor’s/University degree or equivalent experience
Nice to have: Shell Scripting
Nice to have: Python
Nice to have: Perl
Nice to have: Java

Skills

Production Support Site Reliability Engineering (SRE)UNIX/Linux/Windows SQL Problem Management Tools

Applications Support Sr Analyst - Assistant Vice President

Citi · Posted Nov 4, 2026

Open

Mississauga, Ontario, Canada
Full-time · Senior
$94K–$142K per year
5–8 years

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Senior analyst providing technical and business support for Citi applications, ensuring stability, efficiency, and effectiveness of application systems.

Compensation

$94,300.00 - $141,500.00

Responsibilities

Provide quick resolutions to application issues
Maintain application systems in daily operations
Manage and support applications and operating environments
Perform start of day checks and continuous monitoring
Conduct same day risk reconciliations

Requirements

Bachelor’s/University degree or equivalent experience

Skills

Application Support Programming languages Issue tracking Problem Management Tools Technical documentation Risk assessment Stakeholder communication

Applications Support Sr Analyst - Assistant Vice President

Citi · Posted Nov 4, 2026

Open

Mississauga, Ontario, Canada
Full-time · Senior
$94K–$142K per year
5–8 years

Apply with RefersoAI Apply on careers page

Senior analyst providing technical and business support for Citi applications, ensuring stability, efficiency, and effectiveness of application systems.

Compensation

$94,300.00 - $141,500.00

Responsibilities

Provide quick resolutions to application issues
Maintain application systems in daily operations
Manage and support applications and operating environments
Perform start of day checks, continuous monitoring, and regional handover
Conduct same day risk reconciliations

Requirements

Bachelor’s/University degree or equivalent experience

Skills

Application support Troubleshooting Risk reconciliation Monitoring Documentation Bug fixing Release participation Security issue identification