Problem Management Tools jobs

Assistant Vice President - Applications Support

Citi · Posted Nov 9, 2026

Open

Chennai, Tamil Nadu, India
Full-time · Senior
5–8 years

Apply with Referso

Assistant Vice President - Applications Support

Citi · Posted Nov 9, 2026

Open

Chennai, Tamil Nadu, India
Full-time · Senior
5–8 years

Apply with Referso

Assistant Vice President - Applications Support

Citi · Posted Nov 9, 2026

Open

Chennai, Tamil Nadu, India
Full-time
5–8 years

Apply with RefersoAI Apply on careers page

Senior analyst providing technical and business support for Citi applications, managing stability, efficiency, and effectiveness of application systems.

Responsibilities

Provides technical and business support for users of Citi applications
Maintains application systems in daily operations
Manages, maintains and supports applications and their operating environments
Performs start of day checks, continuous monitoring, and regional handover
Performs same day risk reconciliations

Requirements

Bachelor’s/University degree or equivalent experience

Skills

Application Support Programming languages Issue tracking Problem Management Tools Issue tracking tools

See full job description

Apps Support Intmd Analyst - Officer

Citi · Posted Nov 6, 2026

Open

Mississauga, Ontario, Canada
Full-time · Mid
$79K–$111K per year
2–5 years

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Provides technical and business support for Citi applications, troubleshooting issues, collaborating with technology partners, and contributing to application releases and disaster recovery testing.

Compensation

$79,320.00 - $110,680.00

Responsibilities

Provide technical and business support for users of Citi applications
Field issues and queries from stakeholders and provide short-term resolutions
Collaborate with technology partners for long-term remediation
Develop comprehensive understanding of apps support integration
Act as liaison between users/traders and internal technology groups and vendors

Requirements

Bachelor’s/University degree or equivalent experience

Skills

Production Support Site Reliability Engineering UNIX Linux Windows Shell Scripting Python

Apps Support Intmd Analyst - Officer

Citi · Posted Nov 6, 2026

Open

Mississauga, Ontario, Canada
Full-time · Associate
$79K–$111K per year
2–5 years

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The Apps Support Intmd Analyst is a developing professional role dealing with most problems independently, integrating in-depth specialty area knowledge with an understanding of industry standards and practices.

Compensation

$79,320.00 - $110,680.00

Responsibilities

Provide technical and business support for users of Citi Applications
Utilize apps support procedures and concepts to field issues and queries from stakeholders
Work with relevant technology partners for long-term remediation
Act as a liaison between users/traders, internal technology groups and vendors
Participate in disaster recovery testing

Requirements

Bachelor’s/University degree or equivalent experience
Nice to have: Shell Scripting
Nice to have: Python
Nice to have: Perl
Nice to have: Java

Skills

Production Support Site Reliability Engineering (SRE)UNIX/Linux/Windows SQL Problem Management Tools

Applications Support Sr Analyst - Assistant Vice President

Citi · Posted Nov 6, 2026

Open

New York, New York, United States
Full-time · Senior
$109K–$164K per year
5–8 years

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Senior analyst providing technical and business support for Citi applications, ensuring stability, efficiency, and effectiveness of application systems.

Compensation

$109,120.00 - $163,680.00

Responsibilities

Provides technical and business support for users of Citi applications
Maintains application systems in daily operations
Manages, maintains and supports applications and operating environments
Performs start of day checks, continuous monitoring, and regional handover
Performs same day risk reconciliations

Requirements

Bachelor’s/University degree or equivalent experience

Skills

Application Support Business Application Installation Configuration Programming Languages Issue Tracking Problem Management Tools Technical Documentation

Applications Support Sr Analyst, Assistant Vice President

Citi · Posted Nov 5, 2026

Open

Hong Kong
Full-time · Senior
5–8 years

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The Applications Support Senior Analyst provides technical and business support for users of Citi Applications, managing and maintaining application systems, ensuring stability, quality, and functionality, and driving improvements to support business success.

Responsibilities

Provides quick resolutions to application issues
Maintains application systems in daily operations
Manages and supports applications and operating environments
Performs start of day checks, continuous monitoring, and regional handover
Conducts same day risk reconciliations

Requirements

Bachelor’s/University degree or equivalent experience

Skills

Application Support Programming languages Issue tracking Problem Management Tools Technical skills Issue tracking tools

See full job description

Applications Support Sr Analyst, Assistant Vice President

Citi · Posted Nov 5, 2026

Open

Hong Kong, Hong Kong, China
Full-time · Senior
5–8 years

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The Applications Support Senior Analyst provides technical and business support for users of Citi Applications, providing quick resolutions to app issues and driving stability, efficiency, and effectiveness improvements.

Responsibilities

Provide technical and business support for users of Citi Applications
Maintain application systems that have completed the development stage and are running in the daily operations
Manage, maintain, and support applications and their operating environments focusing on stability, quality, and functionality
Perform start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations

Requirements

Bachelor’s/University degree or equivalent experience
Nice to have: HK Market Making for Warrants, CBBC and ETF

Skills

Application Support Installing, configuring, or supporting business applications Programming languages Analytical skills Issue tracking and reporting

Applications Support Sr Analyst - Assistant Vice President

Citi · Posted Nov 4, 2026

Open

Mississauga, Ontario, Canada
Full-time · Senior
$94K–$142K per year
5–8 years

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Senior analyst providing technical and business support for Citi applications, ensuring stability, efficiency, and effectiveness of application systems.

Compensation

$94,300.00 - $141,500.00

Responsibilities

Provide quick resolutions to application issues
Maintain application systems in daily operations
Manage and support applications and operating environments
Perform start of day checks and continuous monitoring
Conduct same day risk reconciliations

Requirements

Bachelor’s/University degree or equivalent experience

Skills

Application Support Programming languages Issue tracking Problem Management Tools Technical documentation Risk assessment Stakeholder communication

Applications Support Sr Analyst - Assistant Vice President

Citi · Posted Nov 4, 2026

Open

Mississauga, Ontario, Canada
Full-time · Senior
$94K–$142K per year
5–8 years

Apply with RefersoAI Apply on careers page

Senior analyst providing technical and business support for Citi applications, ensuring stability, efficiency, and effectiveness of application systems.

Compensation

$94,300.00 - $141,500.00

Responsibilities

Provide quick resolutions to application issues
Maintain application systems in daily operations
Manage and support applications and operating environments
Perform start of day checks, continuous monitoring, and regional handover
Conduct same day risk reconciliations

Requirements

Bachelor’s/University degree or equivalent experience

Skills

Application support Troubleshooting Risk reconciliation Monitoring Documentation Bug fixing Release participation Security issue identification

Systems Engineer I

Tesco · Posted Oct 12, 2026

Open

Bengaluru, Karnataka, India
Hybrid
Entry

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Manage Fusion Systems and deliver changes, resolve incidents, and support operational configuration for Tesco's IT applications.

Responsibilities

Manage Fusion Systems and deliver changes and resolution of escalated incidents
Expert in Fusion Tax, Project Accounting, Fixed Asset, S2C application configurations and operational support
Experience in code repositories like Git-HUB and ticketing tool Jira
Experience in writing sql queries
Responsible for managing BAU configurations for TESCO Development team

Skills

Fusion Tax Project Accounting Fixed Asset S2C Git-HUB Jira SQL queries problem management tools Zendesk SQL

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