Problem Management tools jobs in Canada

Apps Support Intmd Analyst - Officer

Citi · Posted Nov 6, 2026

Mississauga, Ontario, Canada
Full-time · Associate
$79K–$111K per year
2–5 years

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The Apps Support Intmd Analyst is a developing professional role dealing with most problems independently, integrating in-depth specialty area knowledge with an understanding of industry standards and practices.

Compensation

$79,320.00 - $110,680.00

Responsibilities

Provide technical and business support for users of Citi Applications
Utilize apps support procedures and concepts to field issues and queries from stakeholders
Work with relevant technology partners for long-term remediation
Act as a liaison between users/traders, internal technology groups and vendors
Participate in disaster recovery testing

Requirements

Bachelor’s/University degree or equivalent experience
Nice to have: Shell Scripting
Nice to have: Python
Nice to have: Perl
Nice to have: Java

Skills

Production Support Site Reliability Engineering (SRE)UNIX/Linux/Windows SQL Problem Management Tools