Maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and the Sales Department.
Locations (3)
St.John's, Newfoundland and Labrador, Canada
Gander, Newfoundland and Labrador, Canada
Grand Falls-Windsor, Newfoundland and Labrador, Canada
Responsibilities
Maintain and repair MFPs and resolve customer printing issues
Perform on-site service of MFPs
Maintain effective relationships with customers and sales
Maintain parts and call management as well as accurate records to achieve KPI targets
Responsible to learn new technologies
Requirements
High School or equivalent
Field Service Technician (Production Print) - (Burnaby)
Konica Minolta Business Solutions U.S.A., Inc. · Posted Nov 12, 2024
Provide on‑site maintenance, repair, and preventive care for production print equipment across Canada, collaborating with clients and managing parts and records.
Responsibilities
Perform on‑site maintenance and repairs for production print equipment
Diagnose and resolve technical issues promptly to minimize production downtime
Conduct regular inspections and implement preventive maintenance procedures
Install, configure, and calibrate production print machinery for optimal performance
Collaborate closely with clients, delivering outstanding customer service and support
Responsible for developing customer relationships that promote retention and loyalty, ensuring customer satisfaction and driving growth within the assigned portfolio.
Responsibilities
Ensure high levels of customer satisfaction and retention
Act as primary contact for customer stakeholders
Maintain awareness of service management performance
Act as escalation point for major incidents
Manage risk to ensure retention and growth
Requirements
Bachelor’s degree or equivalent combination of relevant education and experience
Preload Package Handler responsible for loading, sorting, and organizing packages for UPS delivery trucks.
Locations (2)
Thorold, Ontario, Canada
St. Catharines, Ontario, Canada
Compensation
$18.50 per hour
Guaranteed wage progression in Union Collective Agreement - Top rate of $30.09 per hour after 90 working days plus 48 months of service
Paid weekly every Friday
Responsibilities
Load packages onto UPS delivery trucks by hand
Follow load charts to sort and organize packages based on delivery order
Load 2-4 trucks at one time and ensure proper packages are loaded onto the right delivery trucks
Learn UPS package handling procedures and methods
Work in the UPS warehouse under hot and cold temperatures
Resource CoordinatorNewTIC Solutions · Fort McMurray, Canada
Field Service TechnicianNewKonica Minolta Business Solutions U.S.A., Inc. · St.John's, Canada+2 more