Partner with Development Directors, Product Management, and Support leadership to define and execute the technical supportability roadmap across Google Cloud's portfolio including automated deflection and self-service diagnostics.
Analyze fleet-wide incident telemetry and recurring customer failure modes to author technical proposals that influence Product Development roadmaps driving upstream improvements in API design, quota governance, error observability, and platform guardrails.
Understand customer issues, advocate for their needs with internal teams, including product and development teams, to find ways to deliver support and products.
Design and deploy internal diagnostic tools, SQL/telemetry pipelines, and AI-driven triage automations that eliminate manual development toil and accelerate root-cause identification across global support teams.
Lead production supportability reviews before launch sign-off.
Requirements
Bachelor's degree in Science, Technology, Engineering, Mathematics
Lead a team of developers and program managers who enable our Frontline Agents to provide support for Billing technical issues across Workspace, GCP, and AI/ML.
Partner with Product Management and Developers to translate customer needs into a better overall product; recognize trends in customer feedback and elevate issues within Google.
Senior QA Engineer to lead QA efforts, develop test strategies, and collaborate with cross-functional teams to deliver high-quality web applications.
Compensation
For this role, we’re happy to share a reference point within the band: the expected salary range is around 50,000 - 60,000€, centered around the median.
Responsibilities
Develop and execute comprehensive test plans and test cases for web applications.
Identify, document, and track defects using bug tracking tools.
Collaborate with developers, product managers, and UX/UI designers to understand requirements and ensure high-quality deliverables.
Perform regression, functional and performance testing.
Work closely with Product Managers to define clear and testable Acceptance Criteria (ACs) for new features and enhancements.
A German-speaking technical role focused on Cloud sales opportunities, combining technical expertise with consultative sales to develop scalable cloud architectures.
Locations (2)
Barcelona, Catalonia, Spain
Spain
Compensation
€48,656 gross/year
Responsibilities
Work with Partners and Sales teams to define technical requirements, identify barriers to Cloud adoption, and recommend scalable future-state architectures aligned with customer needs and business value.
Support solution evaluations throughout the sales process by building prototypes, demonstrations, and integration examples using Cloud products in Partner environments.
Serve as a key technical resource for Partners and Sales teams, addressing technical questions, objections, and blockers throughout sales engagements.
Provide best-practice guidance on integration strategies, enterprise architecture, platforms, and application infrastructure.
German-Speaking Digital Customer Engineer – Cloud Sales
Support Cloud sales opportunities as a German-speaking Digital Customer Engineer, combining technical expertise with consultative sales skills to evaluate and recommend cloud solutions.
Compensation
Total Compensation Package: €48,656 gross/year
Responsibilities
Work with Partners and Sales teams to define technical requirements
Identify barriers to Cloud adoption and recommend scalable architectures
Support solution evaluations by building prototypes and demonstrations
Serve as a key technical resource for Partners and Sales teams
Provide best-practice guidance on integration strategies
Requirements
Bachelor's degree in Computer Science or a related technical field
Work with Partners and Sales teams to define technical requirements, identify barriers to Cloud adoption, and recommend scalable future-state architectures aligned with customer needs and business value.
Support solution evaluations throughout the sales process by building prototypes, demonstrations, and integration examples using Cloud products in Partner environments.
Serve as a key technical resource for Partners and Sales teams, addressing technical questions, objections, and blockers throughout sales engagements.
Provide best-practice guidance on integration strategies, enterprise architecture, platforms, and application infrastructure.
Prepare and deliver technical briefings, whiteboard sessions, and product presentations communicating the Cloud value proposition.
Requirements
Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience.
This role combines technical expertise with consultative sales skills, helping Partners and Sales teams understand customer requirements, evaluate Cloud solutions, and develop scalable architectures.
Locations (2)
Barcelona, Catalonia, Spain
Spain
Compensation
Total Compensation Package: €48,656 gross/year
Responsibilities
Work with Partners and Sales teams to define technical requirements, identify barriers to Cloud adoption, and recommend scalable future-state architectures aligned with customer needs and business value.
Support solution evaluations throughout the sales process by building prototypes, demonstrations, and integration examples using Cloud products in Partner environments.
Serve as a key technical resource for Partners and Sales teams, addressing technical questions, objections, and blockers throughout sales engagements.
Provide best-practice guidance on integration strategies, enterprise architecture, platforms, and application infrastructure.
German-Speaking Digital Customer Engineer – Cloud Sales
Work with Partners and Sales teams to define technical requirements, identify barriers to Cloud adoption, and recommend scalable future-state architectures aligned with customer needs and business value.
Support solution evaluations throughout the sales process by building prototypes, demonstrations, and integration examples using Cloud products in Partner environments.
Serve as a key technical resource for Partners and Sales teams, addressing technical questions, objections, and blockers throughout sales engagements.
Provide best-practice guidance on integration strategies, enterprise architecture, platforms, and application infrastructure.
Prepare and deliver technical briefings, whiteboard sessions, and product presentations communicating the Cloud value proposition.
Requirements
Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience
Support Cloud sales opportunities as a German-speaking Digital Customer Engineer, combining technical expertise with consultative sales skills to evaluate and recommend cloud solutions.
Compensation
Total Compensation Package: €48,656 gross/year
Responsibilities
Work with Partners and Sales teams to define technical requirements
Identify barriers to Cloud adoption and recommend scalable architectures
Support solution evaluations by building prototypes and demonstrations
Serve as a key technical resource for Partners and Sales teams
Provide best-practice guidance on integration strategies
Requirements
Bachelor's degree in Computer Science or related technical field
Support Cloud sales opportunities by providing technical expertise and consultative sales skills to partners and sales teams.
Compensation
Total compensation package: €48,656 gross/year.
Responsibilities
Work with Partners and Sales teams to define technical requirements, identify barriers to Cloud adoption, and recommend scalable future-state architectures aligned with customer needs and business value.
Support solution evaluations throughout the sales process by building prototypes, demonstrations, and integration examples using Cloud products in Partner environments.
Serve as a key technical resource for Partners and Sales teams, addressing technical questions, objections, and blockers throughout sales engagements.
Provide best-practice guidance on integration strategies, enterprise architecture, platforms, and application infrastructure.
Prepare and deliver technical briefings, whiteboard sessions, and product presentations communicating the Cloud value proposition.
Requirements
Bachelor's degree in Computer Science or a related technical field
Collaborate with Software Developers and Site Reliability Developers to manage production incidents in real time, with an emphasis on timely and thorough issue identification and customer communication.
Resolve high-profile escalations and issues, improve the customer experience and drive initiatives that increase their likelihood of success on our platform.
Identify opportunities and build solutions to improve support or empower customers to solve issues by using self-service tools and documentation.
Requirements
Bachelor’s degree in Science, Technology, Engineering, Mathematics
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