Owns tools, processes, and integrations that support Product Engineering and Technical Program Management, shifting from tool administration toward engineering productivity and operations.
Responsibilities
Apply business, domain, and technical acumen to ensure understanding of Five9’s business objectives, products, development processes, cloud operations processes and release management processes.
Migrate existing Engineering Processes and Tools of an acquired company to Five9 Processes and tools, including Azure to Jira, with minimal disruption.
Manage the primary applications used by Product Engineering including Jira, Confluence, Looker and Jellyfish, as well as any new applications.
Standardize use of applications as much as possible between the acquired company and Five9.
View existing processes with a goal towards increasing automation.
Requirements
Bachelor’s degree in computer science or similar study
Lead strategic communications for technology brands as a Vice President on the U.S. team, guiding client relationships, developing integrated strategies, and driving business growth.
Compensation
$75,000—$180,000 USD
Responsibilities
Serve as a strategic counselor to clients
Lead significant client relationships and programs
Help clients anticipate emerging trends
Develop and oversee integrated, insight-led communications strategies
Translate data and market intelligence into recommendations
Strategic counselor and client leader for technology brands, guiding complex communications programs and driving business growth.
Compensation
$75,000—$180,000 USD
Responsibilities
Serve as a strategic counselor to clients, advising senior stakeholders on communications, reputation, positioning and complex business challenges.
Lead significant client relationships and programs, setting strategic direction while ensuring teams deliver high-quality, impactful work.
Help clients anticipate emerging trends, navigate industry and reputational shifts, and identify opportunities to lead conversations shaping technology, business and culture.
Develop and oversee integrated, insight-led communications strategies spanning earned, owned, social, executive visibility, analyst relations, influencer engagement and other relevant channels.
Translate data, market intelligence, audience insights and emerging technologies into clear strategic recommendations and opportunities for clients.
Requirements
Nice to have: consumer electronics/hardware
Nice to have: enterprise technology and applications
Own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform.
Locations (2)
Mississauga, Ontario, Canada
Canada
Compensation
The Canada base salary range for this position is $121,400 - $151,700 + bonus + benefits.
Responsibilities
Own product strategy, roadmap, and execution for your portion of the Senior Living products.
Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
Collaborate cross‑functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
The Sr. Product Manager - Senior Living position will own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform.
Locations (3)
United States, United States
Mississauga, Ontario, Canada
Salt Lake City, Utah, United States
Compensation
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $132,400 - $165,500+ bonus + benefits, non-overtime eligible.
Responsibilities
Own product strategy, roadmap, and execution for your portion of the Senior Living products.
Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
Requirements
Bachelor’s Degree in business, computer science, or computer engineering
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