Lead and deliver strategic projects supporting Global Delivery Centers and local site goals, managing program governance, risk, and stakeholder communication.
Responsibilities
Lead delivery of projects and workstreams from initiation to closure
The Customer Technology Director leads the strategy, governance and evolution of SiteMinder’s customer technology ecosystem. The role enables effective customer journeys from implementation and onboarding through adoption, support, success management, renewal and expansion.
Responsibilities
Partner with Customer teams to create the Customer Technology strategy and AI roadmap across support, onboarding, customer success, CRM, customer communications, workflow automation, integrations and customer intelligence.
Identify, assess and prioritise AI and automation use cases with customer and operations teams, balancing discovery, delivery, adoption and value realisation.
Translate customer and operational priorities into business cases, requirements, delivery plans and success measures, acting as the senior technology partner to Customer Support, Onboarding and Customer Success.
Lead the evolution of case management, customer data, knowledge management, customer health, onboarding workflows, self-service and AI-enabled capabilities such as agent assistance.
Govern AI use in line with SiteMinder's AI policy and AI Register, setting proportionate practices for data use, human oversight, quality evaluation, monitoring and escalation.
Internship designed to provide exposure to multiple areas of Administration while giving ownership of a meaningful business transformation project.
Compensation
Hourly pay rate = $20 per hour
Responsibilities
Work with Administration leaders and cross-functional partners to improve how a selected business process operates
Analyze the current state using process mapping, stakeholder input, and relevant data to identify pain points, root causes, and opportunities for improvement
Develop a practical future-state approach that simplifies work, improves consistency, and supports more scalable operations
Evaluate where technology, workflow automation, data tools, or AI-enabled solutions could improve the selected process or business outcome
Manage the assigned project against clear objectives, milestones, and deliverables while collaborating with Administration and cross-functional stakeholders
Requirements
Undergraduate or graduate degree program in Business Administration, Operations Management, Business Analytics, or a related field
Provide high-level project, operational, and administrative support across Production Operations, Artist Management, HR initiatives, and studio leadership priorities.
Locations (3)
Burbank, California, United States
Vancouver, British Columbia, Canada
Sydney, New South Wales, Australia
Compensation
The overall market range for this role is typically $119,000.00 - $181,000 USD. This reflects total compensation; we do not have bonuses.
Responsibilities
Maintain operational cadence and support the Production Overhead group
Prepare materials and pre-reads for recurring forums
Drive Production Operations project tracking and keep agendas, trackers, systems, and department folders current
Support key initiatives such as the Production Manual, Production Management training, and MDR / Slate Manager workflows
Executive Director, Head of Enterprise Contracting
Lead and transform contracting across the enterprise, defining the vision and building the organization, infrastructure, and operating model for a global, heavily regulated biopharmaceutical company.
Compensation
$290,450 - $351,951
Responsibilities
Define and execute the enterprise-wide contracting strategy
Serve as a member of the Enterprise Law leadership team
Act as the enterprise's senior voice on contracting strategy
Champion a tiered service delivery model
Oversee teams supporting the preparation and negotiation of contracts enterprise-wide
Pivotal role in crafting the future of semiconductor manufacturing and ensuring flawless defect inspection and metrology solutions, driving inspection capability readiness, equipment performance improvement, and defectivity reduction.
Responsibilities
Manage advanced inspection and metrology platforms throughout package development and manufacturing
Develop technology roadmaps and capability strategies to meet future packaging requirements
Drive equipment lifecycle management, capacity planning, and technology insertion activities
Lead tool installation, qualification (TIQ), release, and production readiness activities
Establish equipment acceptance criteria, qualification methodologies, and deployment plans
Requirements
Bachelor's Degree or equivalent experience in Engineering (Electrical, Mechanical, Mechatronics, Materials, Chemical Engineering, or a related field)
Lead complex business valuation and litigation support engagements, providing technical direction, client advisory, and team leadership.
Compensation
A reasonable estimate of the current range is $120,000.00 - $215,000.00 Annual.
Responsibilities
Lead and manage complex business valuation and litigation support engagements, overseeing technical analyses, engagement strategy, deliverables, budgets, and timelines.
Direct the valuation of businesses and entities using accepted methodologies, including discounted cash flow analyses, capitalization of earnings, and market-based approaches.
Oversee analyses related to merger and acquisition transactions, purchase price allocations, stock option valuations, and complex financial instruments.
Lead valuation assignments involving closely held businesses, partnerships, and professional practices.
Direct sophisticated income analyses, financial tracing, and separate versus marital/community property tracing assignments.
Requirements
Bachelor's degree in Finance, Accounting, Economics, or a related discipline
Nice to have: advanced proficiency in Microsoft Excel, Word, and PowerPoint
Business Analyst on the Technology Services team, driving solution design, process improvement, and AI-enabled analysis to deliver measurable value for Management Consulting clients.
Compensation
The compensation range for this role in CO, IL, OH, and MA is: $83,500-$137,000.
Responsibilities
Analyze, document and design solutions to business and technology problems
Elicit, analyze and document business requirements, user stories and acceptance criteria
Partner with Product Managers to frame business problems and evaluate new ideas
Shape business, experience and technical solutions with Service Design and Solution Architecture
Review requirements and deliverables for accuracy and completeness
Requirements
Bachelor's degree in Business, Information Systems, Finance/Accounting, or a related field
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