Ensure quality, functionality, usability, and visual consistency of client websites and mobile applications through end-to-end testing, defect identification, and collaboration with development teams.
Responsibilities
Conduct end-to-end testing of new features, enhancements, bug fixes, and user journeys
Identify and investigate defects, edge cases, and unexpected behavior
Validate UI/UX and design accuracy against Figma designs
Perform responsive and cross-browser testing across devices and browsers
Test core website and app functionality, including navigation, forms, and interactive elements
Requirements
Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Software Engineering, or related field
Lead technical architecture and implementation for Adobe Experience Platform solutions across omnichannel customer touchpoints.
Compensation
Pay Range: $180,000 - $220,000
Responsibilities
Own the end-to-end technical architecture and implementation strategy for AEP solutions across omnichannel customer touchpoints
Lead the design of Experience Data Model (XDM) schemas, datasets, identities, namespaces, merge policies, Real-Time Customer Profile, audiences, sources, destinations, and omnichannel activation patterns
Architect and govern Adobe Experience Platform Web SDK implementations, including tags, data layers, event design, datastreams, consent handling, identity collection, personalization, Edge Network integrations, and consistency across web, mobile, and other omnichannel interaction points
Design integrations between AEP and AJO, CJA, Adobe Analytics, Adobe Target, AEM, and other Adobe or third-party platforms to enable connected, real-time omnichannel journeys, personalization, measurement, and audience activation
Partner with marketing, analytics, product, privacy, security, data engineering, channel, and application teams to convert omnichannel use cases and customer-journey objectives into extensible technical designs
Requirements
Bachelor’s degree in computer science, engineering, information systems, or a related field
As an Escalation Engineer, you’ll join our growing global Escalation team that sits at the intersection of our customers and our engineering teams. You will deliver exceptional support experiences to some of the world’s largest enterprises by owning complex investigations end-to-end and driving systemic improvements back into the product.
Responsibilities
Own complex investigations end-to-end: Take escalated cases from initial triage through root cause analysis and resolution, spanning browser, network, cloud, and endpoint layers.
Analyze real technical data: Work directly with support debug packages, Chromium traces, network captures, log platforms, and diagnostic tools to isolate browser behavior, analyze network infrastructure, and correlate logs across distributed systems.
Collaborate with R&D: Write detailed, evidence-based escalation reports with reproduction steps, logs, and traces that enable engineering teams to act quickly to get issues resolved.
Be the customer's advocate: Own the communication loop with enterprise customers from escalation through resolution, translating complex technical findings into clear updates.
Drive systemic improvements & cross-team triage: Identify patterns across escalations, contribute to knowledge base articles and runbooks to reduce future volume, and participate in prioritization discussions where your insight directly influences what gets fixed and when.
As a Technical Implementation/Solutions Engineer at Super Payments, you’ll play a key role in helping merchants successfully adopt our payment solutions, leading the end-to-end technical onboarding process.
Responsibilities
Lead the technical onboarding process for new merchants, from initial API integration through to go-live
Provide hands-on support with REST API integrations, debugging code issues, and troubleshooting payment flows
Guide merchants through plugin installations and configurations across various e-commerce platforms
Create and maintain technical documentation, integration guides, and best practice resources
Act as the primary technical contact for merchant queries both during and after implementation
Technical Support Engineer responsible for tier‑2/tier‑3 customer support, diagnosing and resolving complex issues on a multi‑tenant B2B SaaS platform.
Compensation
Salary: 25,000 ZAR to 32,000 ZAR
Responsibilities
End‑to‑end case resolution
Manage inbound queue via Intercom, triage by severity and business impact
Conduct deep diagnostic investigations
Reproduce issues in staging/test tenants
Package and elevate verified defects to Product Lead
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