Support the Specialty Pharmacy Accounts Receivable team by preparing, reviewing, and collecting payment on claims to reduce the company's accounts receivable.
Responsibilities
Prepares and reviews claims to ensure billing accuracy according to payor requirements
Pursues collection activities to obtain reimbursement from patients and/or payors
Contacts payor to request overrides, retro authorizations, additional documentation, window extensions, etc.
Frequent follow up with payers and/or patients on outstanding accounts
Responds to billing inquiries and questions relating to patient accounts
Directs and oversees all daily operations, both administrative and clinical services, for a physician office site with up to 4 providers and 15 employees.
Responsibilities
Supervises all office personnel
Manages billing and collection procedures
Monitors delivery of patient services
Plans for space allocation
Acts as liaison with patients, businesses, hospitals and senior leadership
Responsible for completing varied duties to support the revenue cycle, compliance, and patient experience by accurately and efficiently completing tasks in areas of registration, financial screening, verification, and patient throughput.
Compensation
Estimated pay range for this position is $17.62 - $22.38 / hour depending on experience.
Responsibilities
Complete tasks in registration, financial screening, verification, and patient throughput
Meet individual collection goals
Maintain close working relationship with clinical team
Present legal, ethical and compliance documents to patients
Provide professional, compassionate and friendly service to patients
Requirements
High School, Certificate, GED, Training, Experience
Associates Degree preferred
Nice to have: Associates Degree
Nice to have: knowledge of insurance contracts, collections, authorizations and pre-certifications
Responsible for analyzing the billing process to determine appropriateness in payment (reimbursement) and managing all components of claims processing.
Responsibilities
Analyze billing and reimbursement processes
Coordinate disputed, rejected, and delayed claims
Problem solve and review returned claims from government and third‑party payers
Communicate with billers regarding coding processes
The Account Representative communicates directly with customers to win the scheduling of in-home demonstrations of our products, and make direct-to-consumer sales of products.
Compensation
The pay range for this position is $19.00 - $19.00/hr.
Responsibilities
Handle inbound and outbound calls with professionalism and consistency
Follow approved scripts with natural delivery and compliance
Listen for readiness, hesitation, and key qualifying indicators
Ask clarifying questions to confirm fit and intent
Set appointments that are accurate, complete, and likely to hold
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