Lead client service initiatives and manage client relationships to enhance satisfaction and loyalty within the financial services industry.
Locations (2)
Los Angeles, California, United States
Pittsburgh, Pennsylvania, United States
Compensation
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Responsibilities
Lead client service initiatives by leveraging industry knowledge and operational expertise
Develop and maintain strong client relationships through regular communication and by addressing client inquiries and issues promptly
Collaborate with cross-functional teams to ensure seamless delivery of client services and identify opportunities for process improvements
Monitor and report on client service metrics to ensure high standards of service delivery and implement necessary improvements
Requirements
Bachelor’s degree in Business Administration, Finance, or a related field
Nice to have: advanced degree or professional certification (e.g., CFA, CPA)
The Vice President of Revenue Cycle provides strategic and operational leadership for end-to-end ambulatory and acute Revenue Cycle operations within a complex healthcare environment. This executive-level role drives financial performance, operational efficiency, and an improved patient financial experience while aligning revenue cycle priorities with broader organizational objectives.
Compensation
Estimated annual base salary of $200,000–$265,000, depending on qualifications, experience, skills, certifications, market conditions, and travel requirements.
Eligibility to participate in an annual incentive compensation program.
Estimated total compensation range, including annual incentive opportunity, of $260,000–$358,800.
Responsibilities
Develop and execute long-term Revenue Cycle strategies that improve financial performance, maximize cash collections, optimize operational efficiency, and support enterprise objectives.
Translate strategic priorities into actionable plans across operations, finance, technology, workforce management, customer service, and regulatory compliance.
Partner with executive leadership and cross-functional stakeholders, including Finance, IT, Human Resources, and clinical teams, to establish and deliver a comprehensive Revenue Cycle roadmap.
Provide executive oversight of end-to-end Revenue Cycle operations, ensuring standardized, efficient, and compliant processes across ambulatory and acute care settings.
Build, lead, and develop a high-performing Revenue Cycle leadership team, establishing clear accountability, employee engagement, succession readiness, and leadership development.
Provide technical leadership and business analysis for CIBC’s application development, advising on technology solutions and facilitating client engagements.
Responsibilities
Provide advice and consultation for business application developments
Interpret complex information and participate in client business review sessions
Develop, recommend and facilitate activities for new technology application
Provide expertise to project managers, coordinators and directors on technology functionality
Resolve ambiguous challenges with organization-wide impacts
Responsible for merchandising, stocking, cashiering, and cleaning to maintain store appearance and customer experience.
Compensation
Starting Wage: $18.50 per hour Wage Increases: Year 2 - $19.00 | Year 3 - $19.50 | Year 4 - $19.50 | Year 5 - $20.50
Responsibilities
Model and fulfill all customer service principles and escalates concerns to store management as necessary
Inform store management of loss due to outdated or damaged products
Properly utilize the point-of-sale (POS) system to accurately scan and process customer purchases and inform store management of scanning concerns or errors
Adhere to cash policies and procedures
Follow the line policy and open additional check lanes as required to ensure an efficient checkout
Lead the hospital as a member of the senior leadership team (SLT) in the delivery of all aspects of clinical quality, operational efficiency and commercial performance.
Provide a clear strategic vision and operational clarity.
Create a high performing culture that is challenging, supportive and collaborative whilst developing leadership and clinical capabilities across all associates.
Accountable for the delivery of clinical & quality outcomes, financial targets, business growth, people metrics, associate engagement, and customer experience.
Contribute to the production and approval of the annual op ex / cap ex budget cycle and any in-year forecasting – with particular emphasis on the clinical cost areas and service revenue growth.
Lead and embed transformational organisational, process and technology change across CMC Markets’ online trading platform as a Change Manager on an 18‑month contract.
Responsibilities
Develop and execute the change management strategy and approach across the ANZ transformation programme
Assess the organisational, operational, technology and customer impacts of proposed changes
Develop integrated change plans covering process, people, technology, operating model and organisational impacts
Identify change dependencies, risks, resistance points and readiness requirements
Establish appropriate change governance, reporting and measurement
The CAS Manager is a senior leadership position responsible for overseeing and growing the firm's Client Advisory Services division, driving operational excellence, managing client relationships, and delivering high-quality outsourced accounting services.
Compensation
Competitive compensation based on experience
Responsibilities
Leading and managing the CAS division, including staff oversight, workflow management, and overall performance
Partnering with firm leadership on strategic initiatives, growth opportunities, and division KPIs
Recruiting, mentoring, and developing team members to build a high-performing practice
Designing and implementing standardized workflows, internal controls, and process improvements
Overseeing client deliverables including bookkeeping, financial reporting, payroll processing, and controller-level support
Train to become an Operations Manager through a 5‑month leadership onboarding program, then lead frontline employees and oversee daily route operations.
Compensation
Salary Range: $69,000 - $78,000
Responsibilities
Provide timely and consistent touchpoints with frontline employees
Regular review of best practices to enhance daily performance
Partner with Drivers and Technicians to develop job-related skills
Complete the assigned OMT training curriculum and all other assigned training
Actively practice and seek feedback on coaching conversations
Responsible for the direction of business operations of a facility perioperative services department(s). Tracks and manages budgets to review utilization and expenditures ensuring operational efficiency and revenue growth. Develops and implements strategies for the clinical care of a defined group of patient care/clinical area.
Responsibilities
Leads perioperative services for one or more Banner hospitals with oversight for intraoperative, peri-anesthesia, pre-admission testing, and sterile processing departments
Drives hospital operational and financial performance, achieving key patient access and efficiency targets
Accountable for quality of care and ensures patient safety, infection prevention, quality, regulatory, and compliance policies are properly implemented, monitored and enforced
Oversees perioperative capital planning, including evaluating and budgeting for equipment refresh and new technology
Leads service line and specialty program growth, development and advises on the planning and expansion of surgical and procedural services
Requirements
Master's Degree in business administration, health services administration or related field
Nice to have: Perioperative experience in an academic facility