Primary functional systems and data resource for Graduate Medical Education, optimizing New Innovations and related technologies for residency and fellowship programs.
Compensation
Salary competitive with those at similarly situated institutions.
Responsibilities
Analyze and improve GME workflows involving resident schedules, assignments, duty hours, training sites, accreditation data, and financial reporting
Develop reliable system configurations, data validation processes, and reporting tools supporting CMS-compliant DGME/IME reimbursement, hospital billing, and audit readiness
Partner with GME leadership, program staff, finance, IT, vendors, and affiliated hospitals to identify system requirements, resolve data discrepancies, improve interfaces and workflows
Develop dashboards, documentation, training, and quality-control processes to strengthen operational efficiency, data integrity, compliance, and decision-making
Requirements
Bachelor’s Degree in Information Systems, Business Analytics, Computer Science, Health/Healthcare Administration, Business Administration, or related field
Nice to have: New Innovations residency management system
Lead strategic business analysis and change management initiatives to support digital transformation in healthcare.
Compensation
The salary range for this position is CAD $38.88 - $55.89 / hour
Responsibilities
Lead strategic business analysis and change management initiatives that support the implementation and optimization of health and corporate information systems.
Analyze and streamline business processes, identifying opportunities to improve efficiency, user experience, and organizational effectiveness.
Facilitate stakeholder engagement sessions, conduct feasibility studies, and determine business requirements that support digital transformation initiatives.
Develop business process models, workflow analyses, requirements documentation, and recommendations that enable informed decision-making.
Lead and support process redesign initiatives while ensuring alignment with service management methodologies and best practices.
Requirements
Bachelor's Degree in Health Information Systems Management, Business, Healthcare Administration, Information Technology, or a related discipline
The Clinical Informaticist applies knowledge of healthcare and information systems to promote effective and efficient use of technology, serving as a bridge between clinical practice and technology to deliver safe, efficient care.
Responsibilities
Serve as the primary liaison between clinical teams, providers, support services, and IT regarding the Electronic Medical Record (EMR) system
Support and coordinate chart correction processes to ensure accurate, complete, and compliant patient records
Troubleshoot EMR and Vocera communication system issues, including system outages and downtime events
Partner with providers and clinical staff to optimize workflows and promote secure, effective EMR use
Analyze current processes and recommend workflow improvements and system enhancements
Analyze and translate workflow and documentation requirements for Epic Cadence scheduling solutions, design, develop, validate, test, implement, and support application systems to improve patient access and scheduling workflows.
Responsibilities
Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient application solutions
Plan, design, develop, validate, test, implement, evaluate, maintain, and provide ongoing troubleshooting and support of comprehensive information system components
Perform quality assurance and integrated testing of current and newly released vendor functionality
Coordinate projects across applications and develop application-specific enhancements and reports
Provide 24/7 support for applications within accountability
Requirements
High school education or equivalent
Bachelor's degree or equivalent combination of education/experience
Nice to have: Epic applications certification
Nice to have: Professional level certification from an accredited organization in informatics or health information technology
Operate the command center to manage distribution center operations, analyze data, and resolve operational issues.
Compensation
Command Center Operator: $21.15/hr
Responsibilities
Analyze data, workflow and demand, and compare to service level agreements to make independent strategic decisions for overall building operational flow
Utilize building technology systems to evaluate current conditions versus expectations to control overall flow of the distribution facility
Coordinate and lead plans for inbound and outbound receiving/shipping operations to ensure building meets service level agreements and daily goals
Identify hardware, software, or operational issues in real time, communicate with operations and maintenance teams, and drive resolution to maximize building productivity
Identify improvements for operational building flow and drive improvements to completion through coordination with business leadership
Senior IT Business Systems Analyst supporting Cybersecurity Strategic Initiatives by partnering with business and technology stakeholders to analyze business needs, define requirements, and enable the successful delivery of technology and cybersecurity solutions.
Responsibilities
Partner with business and technology stakeholders to understand business needs and translate them into clear, actionable business and technical requirements.
Analyze existing business processes, systems, and workflows to identify opportunities for improvement, automation, standardization, and increased operational efficiency.
Develop and maintain business and functional requirements, process flows, procedures, use cases, and other supporting documentation.
Coordinate cross-functional initiatives and project activities, including tracking priorities, risks, issues, and deliverables.
Support the design, implementation, enhancement, and adoption of technology and cybersecurity solutions.
The Senior Technical Product Owner – AI Native is responsible for defining, prioritizing, and validating AI-enabled products and solutions that align with business objectives, customer needs, and company strategy.
Compensation
Base compensation ranges from $135,000 to $148,000 per year. This role is eligible for a discretionary bonus.
Responsibilities
Author Feature Briefs and shape upcoming features in partnership with the Product Owner and Tech Lead
Co-author Story Specs with the Tech Lead and ensure stories are ready for fast, iterative delivery
Own one or more Product or Team Key Results and make day-to-day scope and sequencing decisions to minimize delivery friction and rework
Coach Technical Product Owners and establish AI-native product ownership standards, practices, and delivery frameworks across the organization
Lead resolution of complex product(s), delivery, and business risks that extend beyond a single team
Requirements
Bachelor's degree in computer science, information technology, or a relevant field preferred
The System Analyst II for the ITSM team will serve as a ServiceNow Administrator/Developer that designs and builds scalable digital workflows on the Now Platform translating business needs into secure, efficient solutions will develop custom applications and integrations, optimize performance, develop agentic workflows and ensure the platform aligns with organizational strategy while driving continuous improvement and automation.
Responsibilities
Supports the implementation and maintenance of applications, related IT systems, and hardware including analysis, planning and preparation.
Creates and maintains regular status reports to Manager.
Documents and maintains all required system design and build documents and configures system accordingly.
Provides training to other IT staff and user clients as appropriate.