Bring our AI first PDLC vision to life and build the capability our product organization needs to deliver it. This role owns how our PMs get better at their craft, and how they learn to do that craft with AI.
Compensation
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $ 213,900
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500
Based in the San Francisco Bay area, California: $201,280 - $251,600
Responsibilities
Design and deliver the PM Academy, covering onboarding and ongoing curriculum across PRD writing, discovery, prioritization, roadmapping, and stakeholder influence, each taught with AI in the workflow
Design and help build and facilitate adoption of "PM in a box": ship internal AI tooling such as prompt libraries, agents, and PRD and research generators, as products with users, feedback loops, and adoption targets
Bring the AI first PDLC vision to life and execute against it, partnering with Product leaders to map current workflows and identify the AI and automation opportunities worth pursuing
Run cohort programs for new PMs and newly promoted PM managers, and design tailored programming for different parts of the organization rather than one generic track
Curate the internal playbooks, templates, and documentation that carry "how we do product here," and keep them current as practice changes
Requirements
Bachelor’s degree in Business, Computer Science, a related field or equivalent practical experience
Product Manager - Digital Investigations (Clearance Required)
Guide your people and operate your hospital the VEG Way, with a strong sense of ownership and the freedom to shape an environment constantly on the frontlines of change.
Compensation
Competitive compensation, including base and 401K match
Responsibilities
Actively recruit, hire, onboard and continuously develop the right people for VEG and your hospital
Ensure your hospital delivers a mind-blowing experience for patients, customers, and VEGgies at your hospital
Ensure your hospital is compliant, well-maintained, and operationally sound
Drive performance at your hospital, making it a high-revenue, high-margin business that challenges the status quo and achieves financial targets
Help grow VEG’s reputation locally and throughout the industry, online, and in the media
As a Lead Emergency Veterinarian at VEG, beyond helping people and their pets, you’ll take ownership of supporting your team and ensuring that your hospital is a model of clinical excellence.
Compensation
Competitive compensation, including base and 401K match
Responsibilities
Answer medical questions over the phone
See patients right away as part of the VEG Triage and VEG Spikes
Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
Communicate diagnosis and treatment options directly with customers
Provide appropriate treatments to address each pet’s specific condition
Own the product direction end-to-end for the Digital Forensics team, turning ambiguous problems into concrete bets and driving them through to shipped capability in a period of rapid growth.
Responsibilities
Own the product direction end-to-end
Navigate rapid growth
Turn signal into direction
Build alignment across Mission and Engineering
Partner with engineering
Requirements
Nice to have: Experience working with operational, mission-driven, or investigative users
Nice to have: Experience with LLM-based systems
Nice to have: Experience with product analytics (SQL)
Nice to have: Experience rapidly prototyping ideas (Figma, AI coding tools)
Nice to have: Experience with digital forensics or investigations
As an Operations Lead, you’ll be at the forefront of delivering an exceptional customer experience for our customers, ensuring that every part of VEG triage is both smooth and seamless. You are passionate about helping people and their pets and thrive on creating a welcoming environment, where customers feel cared for from the moment they come through the door. Beyond ensuring every customer's experience is exemplary, you’ll handle day-to-day operations with efficiency and care, maintaining all aspects of the hospital and empowering your team to make a real difference in the lives of pets and their families.
Compensation
Competitive compensation, including base and 401K match: $23-$33/hr
Responsibilities
Drive VEG's customer-focused experience and triage, including participating in rounds
General hospital maintenance: keeping the reception desk tidy and refreshment center fully stocked, cleaning, laundry, stocking, and inventory
General customer assistance and support, including handling phone inquiries and call transfers, ensuring customers and their pets are greeted promptly upon arrival, and managing wait times
Ensure that customer/patient information is entered accurately in company software and payments are processed correctly
Facilitate cash drawer reconciliation and oversee EOD processes
As an Operations Lead, you’ll be at the forefront of delivering an exceptional customer experience for our customers, ensuring that every part of VEG triage is both smooth and seamless. You are passionate about helping people and their pets and thrive on creating a welcoming environment, where customers feel cared for from the moment they come through the door. Beyond ensuring every customer's experience is exemplary, you’ll handle day-to-day operations with efficiency and care, maintaining all aspects of the hospital and empowering your team to make a real difference in the lives of pets and their families.
Compensation
Competitive compensation, including base and 401K match: $23-$33/hr
Responsibilities
Drive VEG's customer-focused experience and triage, including participating in rounds
General hospital maintenance: keeping the reception desk tidy and refreshment center fully stocked, cleaning, laundry, stocking, and inventory
General customer assistance and support, including handling phone inquiries and call transfers, ensuring customers and their pets are greeted promptly upon arrival, and managing wait times
Ensure that customer/patient information is entered accurately in company software and payments are processed correctly
Facilitate cash drawer reconciliation and oversee EOD processes
Emergency Veterinary AssistantNewVeterinary Emergency Group (VEG) · Oklahoma City, US
Principal, Product Learning & DevelopmentNewTwilio · Remote, US
Product Manager - Digital Investigations (Clearance Required)NewVannevar · Remote