Provide a high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience
Compensation
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role.
Responsibilities
Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering and completing the check-in and check-out process
Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments
Answer and triage patient correspondence received via telephone, email, and fax; respond to inquiries in a timely fashion
Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files
Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients
Citizens Teller greets customers, demonstrates mobile app and ATM usage, provides personalized financial advice, and follows banking policies.
Compensation
The salary range for this position is $21.00 - $25.48 per hour. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.
Responsible for reviewing, controlling, and processing quality system documentation to ensure compliance with established document control procedures and quality requirements.
Responsibilities
Review submitted documents to ensure compliance with document control procedures, work instructions, and quality system requirements prior to approval and release.
Process and maintain documentation throughout its lifecycle, including document review, approval routing, training assignment, and final release activities.
Ensure document control activities are completed within established timelines and service level expectations.
Coordinate training assignments and maintain training records for new and revised controlled documents.
Verify that only the most current approved revision of documentation is available within the quality system.
Requirements
High school diploma required. Technical degree or ongoing university studies are preferred.
Nice to have: Medical device industry experience
Nice to have: Intermediate English proficiency (B1 minimum)
Citizens Teller – greet customers, demonstrate mobile app and ATMs, provide personalized financial advice, and support branch operations.
Compensation
The salary range for this position is $20.67 - $25.48 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.
Help customers find eyeglasses and contact lenses that are the best match for each patient while providing the highest levels of quality and care.
Compensation
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role.
Responsibilities
Determine the reason for the patient’s visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist
Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction
Assist customers in the selection of frames and coordinate frames with optical measurements and prescription
Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features
Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear
Citizens TellerCitizens Bank · US