- Grand Rapids, Michigan, United States
- On-site
- Contract · Associate
- $18–$23 per hour
- 2+ years
Provide technical support for workstations on Microsoft operating systems and Microsoft Office applications, including end‑user support, peripheral setup, and desktop software installation.
Compensation
The pay range for this position is $18.00 - $23.00/hr.
Responsibilities
- Provide end‑user support on desktop systems and peripherals
- Troubleshoot issues and service support requests from the Service Desk
- Set up peripherals and install desktop software
- Use remote desktop tools to build, monitor, and support desktop systems
- Document processes and service desk ticket resolutions
Requirements
- Associate's Degree in Computer Science, Business Information Systems, Information Technology, or related field
- Bachelor's preferred or at least pursuing a Bachelors Degree
- Nice to have: CompTIA Certifications