Salary ranges for U.S (excl. PR) locations (USD):$72,000.00 - $90,000.00
Responsibilities
Provide technical support for CRM devices and therapies, including device interrogations, system checks, implants, troubleshooting, and follow-up support.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.
Locations (2)
Burbank, California, United States
Sherman Oaks, California, United States
Compensation
USA: $72,000.00 - $90,000.00 (excluding Puerto Rico and specific locations in California)
Responsibilities
Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.