Manage and optimise software licensing estate, ensuring agreements, subscriptions, renewals and technology investments are effectively controlled and deliver maximum value.
Locations (2)
London, England, United Kingdom
Norwich, England, United Kingdom
Compensation
London: £30,264 to £37,830 per annum
Norwich: £27,679 to £34,599 per annum
Responsibilities
Oversee a diverse portfolio of software licences and SaaS subscriptions
Support management of licensing agreements, renewals, compliance requirements and associated technology costs
Ensure accurate licensing information is maintained
Provide analysis and recommendations to support informed decision-making
This contract role is a backfill for a Senior ServiceNow Developer and will support the ongoing development and enhancement of our ServiceNow platform, with a focus on CMDB, HAM, SAM, and enterprise inventory management initiatives.
Compensation
Salary Range: 100-110CAD/hr
Responsibilities
Design, implement, and enhance CMDB capabilities, data models, and configuration item (CI) lifecycle processes
Support CMDB health initiatives including completeness, correctness, compliance, and relationship integrity
Configure and enhance ServiceNow HAM and SAM capabilities
Develop and customize ServiceNow solutions using Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, IntegrationHub, Catalog Items, Workflows, and Automations
Implement and support ServiceNow Discovery, Service Mapping, and related inventory data collection capabilities
Requirements
Nice to have: ServiceNow Certified System Administrator (CSA)
Nice to have: ServiceNow Certified Application Developer (CAD)
Nice to have: ServiceNow Certified Implementation Specialist (CIS) for HAM, SAM, Discovery, CMDB
The annual salary for this position will be in the range of $92,000 - $105,000 CAD depending on experience and other qualifications of the successful candidate.
Responsibilities
Design, develop, and support ServiceNow applications and workflows with a focus on Software Asset Management (SAM/SAM Pro)
Build and enhance platform capabilities using Flow Designer, Business Rules, Script Includes, Client Scripts, UI Builder, and related ServiceNow components
Implement and maintain integrations between ServiceNow and enterprise applications using REST APIs and other integration technologies
Collaborate with business and technical stakeholders to translate requirements into scalable, supportable ServiceNow solutions
Troubleshoot and resolve complex platform, integration, and workflow issues while ensuring adherence to ServiceNow development best practices
The Digital Asset and Cost Manager is responsible for the end-to-end management, governance and optimization of the organization’s digital assets and technology spend.
Own and continuously improve the end-to-end asset management framework for hardware, software, SaaS, licenses, subscriptions, cloud resources and Digital services.
Establish authoritative asset and entitlement data, lifecycle standards, control points and management reporting across acquisition, deployment, utilization, renewal, refresh and retirement.
Monitor utilization, license consumption, compliance exposure, support status, end-of-life and technology obsolescence; translate findings into prioritized remediation plans.
Lead license reclamation, SaaS rationalization, asset reuse and lifecycle optimization initiatives.
Ensure controls and supporting evidence meet internal audit, financial control, cybersecurity, data governance and contractual requirements.
Strategic leader responsible for vendor management strategy across a diverse portfolio of technology providers, leading the Vendor Management Office (VMO) and Software Asset Management (SAM).
Locations (2)
Boston, Massachusetts, United States
United States
Compensation
A reasonable estimate of the current range is $137000 to $282000
Responsibilities
Lead enterprise vendor management strategy across DT-US
Advise the CIO, DT-US COO, and DT-US senior leaders on vendor strategy, selection, and portfolio governance
Create an integrated view of vendor interdependencies, including primary suppliers, subcontractors, platform providers, and supporting service partners
Oversee vendor lifecycle activities from demand planning, due diligence, onboarding, and implementation through renewal, remediation, and exit
The Senior Analyst, Software Asset Management (SAM) plays a critical role in managing the lifecycle of software assets across the enterprise. This position ensures that license entitlements, usage, and compliance are properly tracked and managed via ServiceNow SAMPro.
Compensation
Minimum Pay: $65,000
Maximum Pay: $114,500
Responsibilities
Maintain and manage software license entitlements in ServiceNow SAMPro, ensuring accurate data and alignment with contractual terms.
Monitor software usage, identify optimization opportunities, and provide insights to reduce cost and risk.
Coordinate and support software vendor true-up exercises, including data validation, reporting, and stakeholder communication.
Serve as a key point of contact for software license audits, compiling and providing necessary documentation and reports.
Partner with IT, Finance, Legal, and business units to maintain compliance and support lifecycle management strategies.
Requirements
Bachelor’s degree in Business, Information Technology, Supply Chain, or related field
Lead and develop a team of SAM analysts and license specialists, setting priorities, coaching, and managing performance
Own the SAM program roadmap, policies, and standards, aligned to ISO/IEC 19770-1 and industry best practice
Produce and maintain Effective License Positions (ELPs) for strategic publishers including Microsoft, Oracle, IBM, SAP, Adobe, Broadcom/VMware, Cisco, Red Hat, and engineering software vendors
Lead the response to software publisher audits and license reviews, from scoping and data validation through negotiation and settlement
Partner with Procurement on renewals, true-ups, and new agreements, providing usage data and license position to inform negotiation strategy
Requirements
Bachelor's degree in Information Systems, Business, Finance, or a related field, or equivalent experience
Nice to have: Bachelor's degree in Information Systems, Business, Finance, or a related field
Nice to have: Certified Software Asset Manager (CSAM)
Lead and develop a team of SAM analysts and license specialists, setting priorities, coaching, and managing performance
Own the SAM program roadmap, policies, and standards, aligned to ISO/IEC 19770-1 and industry best practice
Produce and maintain Effective License Positions (ELPs) for strategic publishers including Microsoft, Oracle, IBM, SAP, Adobe, Broadcom/VMware, Cisco, Red Hat, and engineering software vendors
Lead the response to software publisher audits and license reviews, from scoping and data validation through negotiation and settlement
Partner with Procurement on renewals, true‑ups, and new agreements, providing usage data and license position to inform negotiation strategy
Requirements
Bachelor's degree in Information Systems, Business, Finance, or a related field
Nice to have: Certified Software Asset Manager (CSAM)
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