ServiceNow Technical and Business Process Consultant
SDI Presence · Posted Aug 27, 2026
- Chicago, Illinois, United States
- Hybrid
- Full-time
- $160K–$170K per year
The ServiceNow Technical & Business Process Consultant will operate across both business process consulting and hands‑on technical delivery.
Compensation
A competitive salary range: $160,000 - $170,000
Responsibilities
- Serve as a hands‑on ServiceNow Technical Consultant/Developer responsible for configuration, development, testing, troubleshooting, integrations, and deployment.
- Develop solutions using JavaScript, Flow Designer, IntegrationHub, Business Rules, Script Includes, Client Scripts, UI Policies, REST/SOAP APIs, and ServiceNow workflow capabilities.
- Configure and troubleshoot MID Servers, integrations, credentials, Discovery, and APIs.
- Participate across the implementation lifecycle from discovery and design through UAT, deployment, stabilization, and production support.
- Deliver scalable solutions using ServiceNow leading practices while minimizing unnecessary customization.
Requirements
- Nice to have: ServiceNow Certified System Administrator (CSA)
- Nice to have: Certified Implementation Specialist – Discovery (CIS-Discovery)
- Nice to have: CIS – Hardware Asset Management (HAM)
- Nice to have: CIS – Software Asset Management (SAM)