CS Systems Specialist responsible for setting up and maintaining the ticketing system for the Customer Service department, automating processes, and ensuring efficient workflow.
Compensation
Salary - Starting from €3500 gross per month, which includes an 8% holiday allowance.
Responsibilities
Set up and maintain Zendesk triggers, automations, views, macros, ticket forms and fields
Ensure tickets are routed correctly and agents have the right tools
Diagnose and resolve system issues
Map and automate CS workflows
Collaborate with CS leadership and data/automation teams to implement solutions
Lead and optimize engineering operations systems, drive operational excellence, and manage cross‑functional projects to improve engineering efficiency and data analytics.
Responsibilities
Own and optimize engineering operations systems
Take end‑to‑end ownership of Atlassian ecosystem administration and optimization
Manage workflows, custom fields, permissions, automations, project configurations, and system structures
Ensure systems are reliable, scalable, and support effective planning, execution, and reporting
Act as go‑to expert for tools and help teams adopt best practices
Requirements
Bachelor's degree in Industrial Engineering or equivalent
Find the best fit instructor, class manager or mentor from the pool for BD needs, confirm availability and rate, send BD a profile, record performance, manage payments, and use AI to work faster.
Responsibilities
Shortlist the best-fit instructor, class manager or mentor from our pool quickly when BD needs one, based on past ratings, topic experience and industry experience.
Confirm their availability and rate, send BD a profile ready for the proposal, and ask the sourcing team to find someone new if nobody in the pool fits.
Record PM grading and participant scores right after each program, flag who to rebook or stop booking, and share quarterly trends with the B2B Manager.
Send contracts and onboarding packs, confirm pay after PM approval, collect invoices for Finance, and follow each payment until it clears.
Use AI every day to work faster, from shortlisting to drafting contracts and summarizing performance data.
Senior Regional FP&A Analyst responsible for financial planning, forecasting, and performance analysis for a designated region within FirstCall Mechanical.
Locations (4)
South Amboy, New Jersey, United States
Long Island, New York, United States
Wellsville, New York, United States
Boston, Massachusetts, United States
Responsibilities
Prepare and run regional business reviews
Own regional forecast and budgeting
Lead variance analysis of actuals vs forecast and budget
Формування HR-стратегії разом із C-level, розвиток системи оцінювання ефективності, партнерство для керівників у питаннях розвитку людей та команд, впровадження організаційних змін та управління HR-командою.
Locations (2)
Kyiv, Ukraine
Lviv, Ukraine
Responsibilities
Формувати HR-стратегію разом із C-level
Розвивати систему оцінювання ефективності співробітників
Бути партнером для Head/Lead команди в питаннях розвитку людей та ефективності команд
Допомагати впроваджувати організаційні зміни та адаптувати HR-процеси
Lead performance marketing campaigns across APAC and Europe, managing budgets, leveraging AI tools, and driving data‑driven optimisations.
Responsibilities
Own and manage channel budgets, pacing spend against targets and reallocating toward the highest-ROI opportunities
Leverage AI and automation tools to streamline manual performance marketing workflows
Working cross functionally & cross regionally to develop, launch and track high-impact evergreen and integrated concepts
Determine areas of opportunity, design and execute experiments, and present data-driven recommendations that improve current marketing and business practices
Track and maintain campaign performance and benchmarks to measure effectiveness of digital media and gather insights continuously
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