Setting up and configuring alarm systems (fire, intrusion, access control, and surveillance cameras) in residential, commercial, and government buildings.
Diagnosing and resolving malfunctions in alarm systems, including hardware, software, and networking issues.
Conducting routine inspections, testing components, and performing preventative maintenance to ensure optimal system performance and compliance with safety standards.
Maintaining accurate records of installations, maintenance, repairs, and service calls.
Ensuring all installations and repairs adhere to industry standards and regulations.
Requirements
Highschool Diploma/GED required
Nice to have: Certified Alarm Technician (CAT)
Nice to have: Certified Fire Alarm Technician (CFAT)
Supervision and Administration of Electronic Security Systems Contracts
Compensation
$32.00 - $35.00/hr based on experience
Responsibilities
Perform routine systems maintenance and service repairs for customers with technical, application and service related aspects of integrated alarm intrusion systems, access control systems, CCTV and GBR.
Perform systems preventative maintenance inspections per manufacturer’s recommendation on integrated alarm intrusion systems, access control systems, CCTV and GBR.
Gather information from field in order to duplicate any reported problems in lab environment.
Document all calls for service, preventive maintenance requirements and interface with technical support center ensure all required service documentation is completed daily and delivered to Service Department.
Provides Sales and Customer Service departments information on proper application of products.
Requirements
High School Diploma or equivalent
Associate's degree in Electronics, Electrical Engineering Technology
Field Support Technician II responsible for installing, configuring, troubleshooting, repairing, and maintaining physical security systems across client sites.
Responsibilities
Install and configure physical security systems including CCTV, access control, intrusion detection, fire alarm, and networking for IP-based devices
Conduct on-site troubleshooting and diagnostics for malfunctioning security systems
Repair or replace defective parts such as cameras, control panels, and sensors
Provide root cause analysis and recommend corrective actions
Use diagnostic tools and software to analyze system performance
Requirements
High School Diploma or GED
Nice to have: Federal Background Check
Nice to have: Valid Driver’s License
Nice to have: High School Diploma or GED
Nice to have: 3+ Years Experience in Physical Security Systems
Responsible for emergency and non-emergency communications operations in a multi-discipline operations center, monitoring access control, surveillance, fire alarms, and coordinating with security and emergency services.
Compensation
52,000.00 – 52,000.00 USD per year
Responsibilities
Research required information using available resources
Identify and elevate priority issues
Route calls to appropriate resources and complete callbacks
Process emergency calls for security, fire, EMS, and HazMat incidents while dispatching emergency services per established protocols
Utilize Emergency Medical Dispatch guidelines to evaluate emergency phone calls and provide pre-arrival instructions