Tier Two Support role assists customer-facing teams by offering guidance on standard procedures, system navigation, and identifying solutions to meet customer needs. Help Phone team members also assist in managing, containing and resolving complex escalated customer issues.
Compensation
The anticipated base pay compensation range for this position is $14.25
Responsibilities
Provide guidance on standard procedures and system navigation to customer-facing teams
Assist in managing, containing and resolving complex escalated customer issues
Demonstrate advanced knowledge of Grainger systems and processes to provide guidance
Partner with cross functional business partners to share insights that drive continuous improvement
Assist in resolving escalations through direct customer interaction and root cause diagnosis
Carries out the maintenance planning and management control activities, preparing standard and ad-hoc reports to support decision making and assisting in planning scheduled repairs in accordance with production plans and maintenance strategies.
Responsibilities
Assist BMGs in planning scheduled repairs (regular and annual) in accordance with the production plans and maintenance strategies.
Prepare standard and ad-hoc reports to support the decision‑making process of different areas.
Follow maintenance primary and secondary key performance indicators (KPIs) utilizing necessary systems and follow up with area responsible.
Analyze data and KPIs to identify improvement opportunities, optimize maintenance activities, and support reliability and cost objectives.
Assist in keeping maintenance system records and information accurate and up to date.
Perform reviews of Medicaid provider cost reports, analyze health care provider financial information, conduct reimbursement calculations, and support professional decisions through audits and documentation.
Responsibilities
Perform reviews of Medicaid provider cost reports
Analyze health care provider financial information
Conduct reimbursement calculations
Prepare written documents supporting professional decisions
Conduct desk reviews and various on-site audits
Requirements
Bachelor’s degree in accounting or related field
Master’s degree in accounting or related field
Nice to have: CPA
Nice to have: CPA candidate
Nice to have: internship or equivalent working experience in accounting
Perform reviews of Medicaid provider cost reports, analyze health care provider financial information, and conduct audits to ensure billing and reimbursement compliance with relevant Medicaid or other government program regulations.
Responsibilities
Perform reviews of Medicaid provider cost reports
Analyze health care provider financial information
Perform reimbursement calculations
Prepare written documents supporting professional decisions
The Senior Revenue Accountant plays a critical role in the Company's revenue accounting function, ensuring accurate and timely revenue recognition in accordance with U.S. GAAP, specifically ASC 606.
Compensation
The annualized base salary range for this role is $81,900 - 128,100 and is bonus eligible.
Responsibilities
Lead the monthly, quarterly, and annual revenue close processes
Perform detailed analyses of revenue transactions
Review and interpret customer contracts
Prepare and maintain technical accounting memoranda
Partner with Sales, Legal, Commercial Operations, and Customer Success teams
Requirements
Bachelor's degree in Accounting, Finance, or related field
Responsible for managing import shipments, ensuring compliance with SOPs, temperature control, customs, and regulatory requirements for cell and gene therapy logistics.
Responsibilities
Comply with World Courier Standard Operating Procedures (SOP)
Close managing and monitoring of shipment specific requirements including temperature control
External communication with airlines, handling agents, customs, brokerage team, disposition, veterinarians, suppliers
Communicates with national and international World Courier stations / agents
Works securely with all pertinent regulations (ADR / DGR / IATA) and relevant laws and ordinances
Lead performance intelligence, operational analytics, and continuous improvement for the Revenue Cycle Management (RCM) Services organization.
Compensation
The target base compensation for this position is $80,000 to $90,000 USD year in most US locations.
Responsibilities
Own standardized RCM KPI definitions, data sources, targets, controls, and reporting for days in AR, AR aging, clean claim rate, first-pass resolution, denial and rejection rates, net collection rate, charge lag, posting timeliness, and other core measures.
Establish independent, timely visibility into transaction volumes, work queues, processing status, productivity, quality, and backlog across internal teams and BPO partners.
Deliver actionable client-, portfolio-, and vendor-level dashboards, operating reviews, trend analysis, root-cause findings, and recommended actions.
Lead prioritized, cross-functional process improvement initiatives across charge capture, claims, denials, AR follow-up, payment posting, onboarding, and credentialing/enrollment handoffs.
Partner with the Vendor Manager to define, validate, and report vendor SLAs, transaction volumes, productivity, turnaround time, accuracy, and quality measures.
Requirements
Nice to have: Multi-client RCM services organization experience
Nice to have: EHR/PM systems familiarity
Nice to have: Clearinghouses familiarity
Analista de Importação e Exportação Jr.
The businesses of Merck KGaA, Darmstadt, Germany · Posted Nov 11, 2026
Apoiar a execução e o controle operacional dos processos de compra internacional, importação e exportação, assegurando a precisão dos registros sistêmicos, o cumprimento dos requisitos legais e a fluidez das etapas com áreas parceiras.
Responsibilities
Gerenciar, atualizar e auditar informações nos sistemas de gestão (ERP) voltadas a compras internacionais e fluxos de comércio exterior
Acompanhar o cumprimento de exigências aduaneiras e operacionais específicas
Identificar riscos operacionais, reportar desvios com clareza nos canais formais, tratar exceções e apoiar a implementação de melhorias processuais
Auxiliar no monitoramento da performance de prestadores da cadeia de suprimentos internacional (agentes de carga, despachantes, transportadores)
Prestar suporte técnico e reportes de status para áreas parceiras (Supply Chain, Jurídico, Financeiro e Comercial) e integrar projetos multidisciplinares corporativos
Requirements
Formação superior completa em Comércio Exterior
Formação superior completa em Relações Internacionais
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