Responsible for managing day-to-day platform operations, supporting users, administering system configurations, gathering business requirements, and coordinating with product development and QA teams to ensure continuous platform improvement.
Responsibilities
Act as the primary point of contact for Syncora users, handling day-to-day queries, troubleshooting issues, and ensuring timely resolution.
Manage user onboarding, training sessions, and refresher training for internal departments and client teams.
Administer user accounts, roles, permissions, workflows, study statuses, notifications, and other platform configurations.
Gather, analyze, and document business requirements, change requests, and enhancement requests from relevant stakeholders.
Translate business requirements into functional specifications, user stories, acceptance criteria, and process flows.
Requirements
Bachelor's degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, or a relevant field
Lead the evolution of Cardinal Health’s Advanced Practice Analytics platform, driving AI‑first financial intelligence and reimbursement analytics for specialty practice profitability.
Compensation
Anticipated salary range: $96,300 - $137,600
Responsibilities
Lead Product Strategy & Roadmap
Optimize Practice Economics & Revenue Cycle Management (RCM)
Drive Platform & Dataset Synergies
Execute with Product Excellence
Amplify the Voice of the Customer (VOC)
Requirements
Bachelor’s degree in Computer Science, Business, Healthcare Administration, or equivalent practical experience
Nice to have: specialty therapeutic area exposure (oncology, urology, rheumatology, gastroenterology)
We are looking for a Revenue Cloud Solution Architect to design and deliver scalable Salesforce Revenue Cloud solutions aligned with business and technical goals, focusing on CPQ domain expertise.
Responsibilities
Design and analyze Salesforce Revenue Cloud solutions that align with business objectives and technical standards.
Translate complex configuration rules from Windchill (production configuration system) into Salesforce Revenue Cloud configuration rules.
Simplify and optimize configuration logic to enable efficient quoting and shopping cart experiences for business partners on Experience Cloud and Commerce Cloud.
Collaborate with Sales, GTM, Product, and Engineering teams to gather requirements and define scalable business processes.
Define detailed business requirements, write user stories, and translate them into actionable product features.
Requirements
Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
Support and advance the university's enterprise ServiceNow platform across all campuses and administrative units, ensuring stability, scalability, and continuous improvement.
Compensation
Pay Range Minimum: $86,376.00 annual
Pay Range Maximum: $140,364.00 annual
Responsibilities
Administer and maintain the ServiceNow platform, including user access, roles, groups, ACLs, and instance configurations.
Configure and support core ITSM modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, CMDB, and Asset Management.
Manage instance upgrades, patches, and release management in alignment with ITSM Platform release cycles.
Coordinate platform releases using Jira for backlog management, sprint tracking, release planning, change documentation, and deployment visibility.
Maintain release calendars, document release notes, and ensure alignment between SDLC application epics/stories and ITSM Platform update sets.
Requirements
Bachelor's Degree in Information Technology, Business Information Systems, or related field
Nice to have: ServiceNow Certified System Administrator (CSA)
Nice to have: Additional ServiceNow certifications (CAD, CIS-ITSM, CIS-HRSD, CIS-SPM)
Nice to have: Experience in higher education or public sector IT environments
Nice to have: Experience supporting enterprise-scale ServiceNow instances (10,000+ users)
Principal Product Manager - Business Applications AI
Lead AI product strategy and roadmap for business applications across multiple enterprise domains
Compensation
$176,200.00 - $284,900.00/yr
Responsibilities
Own and prioritize an AI-powered roadmap tailored to business applications across Sales, Licensing/Entitlements, Finance, Support, Customer Success, or BI & Data Analytics
Partner with business leaders to identify manual bottlenecks and apply AI/Agentic workflows to streamline critical enterprise journeys
Use AI-native tools to build and iterate on functional prototypes that validate how AI agents interact with enterprise APIs
Define error budgets, accuracy guardrails, and compliance standards for AI outputs within business-critical systems
Create and version-control Golden Sets to grade AI model performance in real-world business scenarios
Support the design, delivery, and continuous improvement of Lendistry’s business lending platform.
Compensation
The US base salary range for this full-time position is $100,000 - $140,000 annually.
Responsibilities
Partner with the Senior Product Manager to manage the product roadmap and prioritize features and process enhancements based on business needs, compliance requirements, and customer feedback.
Own specific product modules or features across the lending lifecycle, ensuring they are developed, tested, and delivered effectively.
Collaborate with engineering, QA, originations, portfolio fulfillment, legal, compliance, and risk teams to gather requirements, write user stories, and ensure feature alignment with business goals.
Manage sprint planning activities, update Jira boards, and track deliverables to maintain visibility and accountability.
Contribute to borrower-, applicant-, investor-,user- and partner-facing features that enhance transparency, usability, and compliance.
Requirements
Bachelor’s degree in Computer Science, Information Systems, Business, or a related field
Lead and manage the Salesforce product roadmap, aligning CRM strategy with business objectives and driving product initiatives on the Salesforce platform.
Responsibilities
Own and manage the Salesforce product roadmap, aligning CRM strategy with business objectives
Collaborate with stakeholders to gather requirements and translate them into actionable Salesforce solutions
Oversee Salesforce platform development, including Apex customizations and configuration
Define and prioritize product features, enhancements, and bug fixes across the Salesforce ecosystem
Partner with development, sales, and operations teams to ensure seamless CRM integration and adoption
Requirements
Nice to have: Salesforce Administrator certification
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