Guide government clients through a Design Intelligence framework, applying human-centered methods to solve end-to-end organizational and experience challenges.
Compensation
The projected compensation range for this position is $85,000 to $150,000.
Responsibilities
Participate in all aspects of discovery to understand client mission and goals
Conduct workshops and interviews to frame pain points and opportunities
Synthesize research and data to communicate insights and make recommendations
Create journey maps, service blueprints, vision road maps, personas, ecosystem and experience maps
Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment
Requirements
Bachelor's degree
Nice to have: previous work experience in or with the federal government
Nice to have: previous work experience as a consultant
Lead work stream on a large-scale Salesforce related, acting as a Technical Leader for other technical team members as part of a project or client engagement.
Locations (3)
Belfast, Northern Ireland, United Kingdom
London, England, United Kingdom
Manchester, England, United Kingdom
Responsibilities
Lead work stream on a large-scale Salesforce related, acting as a Technical Leader for other technical team members as part of a project or client engagement, including managing expectations, quality, task distribution and being accountable for all technical outputs on the engagement
Lead workshops to understand and document client needs from a Salesforce and wider connecting enterprise architecture perspective, leveraging knowledge of new and upcoming features available in the ecosystem, as well as limitations, risks and considerations, to support business and technical decision making
Provide technical leadership and guidance to development teams, setting clear expectations, effectively delegating tasks, and taking ownership of the overall technical success of projects
Lead the development and implementation of solutions, ensuring adherence to architectural principles, best practices, and industry standards
Lead the development and physical design of solutions, guide the development team, and oversee required activities to ensure the system's architectural integrity
Requirements
Relevant Salesforce certifications including Application Architect and System Architect or equivalent
Nice to have: Agentforce AI Expertise
Nice to have: AI agent-based solutions design and implementation
Nice to have: Thought leadership initiatives (white papers, blog posts, speaking engagements)
