Referso Jobs

Golden Lyon Server

The Las Olas Company / Riverside Hotel · Posted Nov 9, 2026

Open

Fort Lauderdale, Florida, United States

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Golden Lyon Server

The Las Olas Company / Riverside Hotel · Posted Nov 9, 2026

Open

Fort Lauderdale, Florida, United States

Apply with RefersoAI Apply on careers page

Director, Global Reservations

Hard Rock Hotel & Casino Ottawa · Posted Nov 6, 2026

Open

Las Vegas, Nevada, United States
Director
7+ years

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Responsibilities

Own the reservations guest experience across phone, email, chat and AI agents
Translate Forbes standards into call flows, scripts, knowledge base content and QA scorecards
Build recognition and personalization into every interaction
Set service recovery standards and escalation paths
Lead QA monitoring, calibration sessions and standards audits

Requirements

Bachelor's degree in hospitality, business or a related field
Nice to have: Experience in luxury or Forbes-rated hospitality environments
Nice to have: Experience in a gaming resort
Nice to have: Experience managing a third-party or outsourced contact center vendor

Skills

Agilysys Passkey Delphi ACD Microsoft Office

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Revenue Accounting Supervisor

Waldorf Astoria Kuwait · Posted Nov 6, 2026

Open

Mexico City, Mexico City, Mexico
3+ years

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Oversee revenue accounting operations for assigned hotels, ensuring accurate recording, reconciliation, and reporting.

Responsibilities

Manage daily revenue accounting activities for assigned hotels
Ensure accurate processing and reconciliation of revenue transactions from hotel systems
Oversee revenue interfaces between PMS, POS, payment gateways, and financial systems
Review revenue accruals, journal entries, and account analyses
Ensure resolution of reconciling items and aged balances

Requirements

Bachelor's Degree in Accounting, Finance, Business Administration, or related field
Nice to have: Experience with Hotel PMS systems (PEP, Opera Cloud, Opera PMS)
Nice to have: Experience with POS (Agilysys, Simphony, Shiji)
Nice to have: Experience with SUN Systems

Skills

accounting revenue accounting audit hotel finance hotel PMS systems POS

PBX Operator

Conrad Hotels and Resorts · Posted Nov 3, 2026

Open

Nashville, Tennessee, United States
On-site
Full-time · Associate
2+ years

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Clearly greets in a positive calm tone, with a smile, to all telephone callers. Offering all guests and team members a kind, attentive, authentic and courteous telephone experience with efficient and accurate connection of calls.

Compensation

competitive compensation packages, healthcare insurance, 401k plans, and team member discounts

Responsibilities

Welcomes and offers guest service to exceed guest expectations at all times
Demonstrates Conrad Nashville product knowledge
Promotes Hilton Honors
Provides accurate information about local entertainment
Handles multiple calls during peak hours

Requirements

Basic math skills required for daily operational tasks
Proficiency in Microsoft Word and Excel required
Nice to have: Luxury hotel experience
Nice to have: Knowledge of POS, Agilysys, KIPSU, Quore, and Hilton OnQ systems

Skills

Excellent communication and interpersonal skills Strong customer service orientation Ability to multitask and manage time effectively Ability to adapt communication style

Golden Lyon Server

Golden Lyon Server

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Director, Global Reservations

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Revenue Accounting Supervisor

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PBX Operator

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Agilysys jobs

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