- Remote, United States
- Remote
Supports assigned customer account payment posting operations ensuring accurate, timely, and compliant payment processing.
Responsibilities
- Lead daily payment posting execution for assigned customer accounts
- Review posting discrepancies, underpayments, overpayments, denials, unapplied cash, and exceptions
- Use audit findings, reconciliation issues, and quality trends to identify root causes
- Support payment posting standards, documentation expectations, and problem-resolution practices
- Help train new hires and team members on payment posting systems and workflows
Requirements
- Nice to have: Account lead or account oversight experience in payment posting
- Nice to have: Experience using audit findings
- Nice to have: Reconciliation results
- Nice to have: Quality data to correct errors
- Nice to have: Experience with Epic