BMC Remedy ITSM Subject Matter Expert / Platform Architect
Innovatus Technology Consulting · Posted Nov 5, 2026
- Remote, United States
- Remote
- Full-time · Principal
- $130K–$200K per year
- 15–20 years
Serve as the primary platform architect and subject matter expert for the BMC Remedy ITSM suite. Design, configure, upgrade, integrate, and operate enterprise Remedy environments.
Compensation
Pay Range: 130k-200k
Responsibilities
- Own architecture, configuration, and support for Remedy ARS and the ITSM suite
- Administer Dev, QA, and Production servers; manage environment setup, promotion paths, and operational health
- Plan and execute major platform upgrades across lifecycle stages
- Configure and import Foundation data, Process data, Transaction data, and CMDB Configuration Item updates
- Develop and maintain service requests in SRM to meet Request Catalog requirements
Requirements
- Bachelor’s degree in Computer Science or related field
- Nice to have: BMC Certified Professional
- Nice to have: Digital Workplace
- Nice to have: SmartIT
- Nice to have: MyIT