Referso Jobs

Business Systems Analyst

HealthEdge · Posted Jul 20, 2026

Open

Bangalore, India
On-site
Full-time · Entry
2–4 years

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Business Systems Analyst

HealthEdge · Posted Jul 20, 2026

Open

Bangalore, India
On-site
Full-time · Entry
2–4 years

Apply with Referso

ServiceDesk Engineer

Tabby · Posted Nov 9, 2026

Open

Remote, Serbia
Remote
Full-time
Full-time B2B contract
2+ years

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ServiceDesk Engineer

Responsibilities

Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback
Automate routine steps in CRM procedures and Jira (automation rules, scripts)

Requirements

Nice to have: Node.js
Nice to have: Postgres
Nice to have: Jira administration
Nice to have: Jira Service Management
Nice to have: Jira Assets

Skills

technical support support operations tiered support SLAs Jira workflows

ServiceDesk Engineer

Tabby · Posted Nov 9, 2026

Open

Remote
Remote
Full-time
Full-time B2B contract
2+ years

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ServiceDesk Engineer

Responsibilities

Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback
Automate routine steps in CRM procedures and Jira (automation rules, scripts)

Requirements

Nice to have: Node.js
Nice to have: Postgres
Nice to have: Jira administration
Nice to have: Jira Service Management
Nice to have: Jira Assets

Skills

technical support support operations tiered support SLAs Jira workflows

Manager, Digital Customer Success

Veradigm · Posted Oct 12, 2026

Open

Raleigh, North Carolina, United States
Hybrid
Manager
8+ years

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Lead and scale digital engagement programs across the Veradigm customer base, designing and running scalable, tech-enabled customer success motions to drive adoption, retention, and customer lifetime value.

Compensation

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget.

Responsibilities

Design and execute a comprehensive digital customer success strategy covering the full customer lifecycle
Build and optimize tiered engagement models segmenting customers by product, use case, health score, and lifecycle stage
Own the digital channel mix including in-app messaging, email nurture sequences, webinars, video content, and self-service resources
Continuously test and iterate engagement programs using data and experimentation
Lead, mentor, and grow a team of digital customer success managers and specialists

Requirements

Bachelor's Degree or equivalent Technical / Business experience
Nice to have: 2-3 years recent direct Gainsight administration
Nice to have: 2-4 years leadership experience

Skills

Gainsight administration Journey Orchestrator design

Release Manager

COSMO · Posted Nov 6, 2026

Open

Toronto, Ontario, Canada
Hybrid
Full-time
4+ years

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Own how Cosmo ships releases across firmware, software, and cloud services, ensuring on‑time and correct delivery.

Compensation

Competitive salary and benefits including 100% employer paid supplemental medical policy

Responsibilities

Own the release calendar and versioning for firmware OTA updates, mobile app releases and backend deployments.
Run release readiness reviews and go/no-go calls, and coordinate release-night execution with engineering, QA, support and offshore teams.
Manage staged FOTA rollouts, monitor device health, and pause or roll back when needed.
Own code freezes, including holiday freezes, and the exception process.
Own pre-release builds and distribution for UAT, internal testing, influencers and media.

Requirements

Nice to have: wearables
Nice to have: vertical integration
Nice to have: coordinating releases with offshore teams

Skills

release management firmware OTA updates mobile app releases backend deployments

Snr Cybersecurity Consultant Engineer (Architecture, Infrastructure and Remediation)

LevelBlue LLC · Posted Nov 6, 2026

Open

United States
Senior

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Senior Cybersecurity Consultant for client-facing delivery across SIEM engineering, Microsoft security advisory and implementation, and security operations optimization.

Responsibilities

Own design and build work on live engagements: analytics, detection logic, security integrations, technical advisory, and client-ready delivery artifacts
Run workshops and provide SME-level guidance for technical and non-technical stakeholders
Operate independently and in mixed teams, manage own work across concurrent clients
Improve practice proposals and delivery assets
Lead SIEM design and implementation on greenfield SOC builds and brownfield optimization

Requirements

Nice to have: Firewall configuration reviews
Nice to have: Active Directory security reviews
Nice to have: Azure security reviews
Nice to have: AWS security reviews
Nice to have: Multi-cloud posture work

Skills

Microsoft Sentinel KQL Azure Microsoft Defender XDR Microsoft Purview

Media Strategy Specialist - Marketing Communication

JCB North America · Posted Nov 4, 2026

Open

San Antonio, Texas, United States
On-site
Full-time · Associate
2–4 years

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Support the execution and optimization of digital paid media programs for JCB North America.

Responsibilities

Build, launch, and manage Paid Search, Paid Social, and PMAX campaigns across Smartly.io, Google Ads, Meta Ads Manager, and other applicable platforms.
Execute daily campaign optimizations—including bid adjustments, budget pacing, creative rotation, and audience refinement—to meet performance goals.
Set up and QA all tracking parameters, UTM structures, conversion goals, and pixel configurations to ensure accurate measurement.
Support creative testing frameworks in Smartly.io, including dynamic creative optimization, video variations, and A/B experiments.
Monitor performance trends and proactively flag issues such as cost escalations, conversion anomalies, or pacing inconsistencies.

Requirements

Bachelor’s degree in Marketing, Advertising, Communications, Business, or a related field.
Nice to have: B2B marketing
Nice to have: dealer-driven sales cycles
Nice to have: automation rules
Nice to have: feed-based creative workflows

Skills

Paid Search Paid Social PMAX

PMIS Implementation Specialist

AECOM · Posted Nov 4, 2026

Open

New York, New York, United States
4+ years

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PMIS Implementation Specialist

Responsibilities

Translate business and project requirements into PMIS configurations
Lead or support PMIS implementations including setup, data migration, template development, and user adoption
Configure advanced settings for process, app, tools
Create and manage configurable fieldsets, custom fields, cost codes, WBS, classifications, and templates
Design and implement company/project-level workflows, permission templates, and automation rules

Requirements

BA/BS
Nice to have: Project management certifications (e.g., PMP)
Nice to have: construction-specific credentials
Nice to have: knowledge of project management financials (budgeting, invoicing, commitments, change events)
Nice to have: experience with APIs for custom integrations

Skills

PMIS configuration PMIS implementation data migration template development workflow design

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