- Remote, World
- Remote
- Full-time · Mid
- $95K–$140K per year
- 5+ years
As a member of the Implementation team, you will be responsible for owning and driving the Implementation phase of the customer journey, setting a strong foundation for long term success with Medallion. You will manage several projects in parallel, including top priority enterprise accounts and spanning Medallion's complete suite of services and products. You will serve as the main point of contact for your customers, project manage the end-to-end implementation process and partner with GTM, EPD, and Operations teams.
Compensation
base compensation for this role may land between $95,000 - $140,000. In addition to base salary, Medallion offers equity and benefits as part of the total compensation package.
Responsibilities
- Build and maintain project plans with customers, with clear milestones, owners and due dates, and hold customers and internal partners accountable to them
- Run a regular status cadence with customer executives and working teams
- Proactively project manage the implementation process end-to-end to achieve target timelines and goals
- Partner with the appropriate internal and external teams to align on key milestones and workflows
- Identify any blockers that could delay an implementation; partner with the appropriate internal and external teams to resolve
Requirements
- Nice to have: PMP certification