The role provides greater oversight of treasury activities, strengthens operational controls, and supports the continued development of a robust Financial Control function, including operational management responsibility for the Accounts Payable function.
Responsibilities
Manage daily cash positioning across all Group entities and bank accounts
Monitor and forecast short-term and medium-term liquidity requirements
Prepare weekly and monthly cash flow forecasts and variance analysis
Maintain relationships with banking providers and support banking service reviews
Administer online banking platforms, user access controls and payment authorisation matrices
Serve as the primary point of contact for Manulife Bank customers, business account holders, and advisors, delivering exceptional customer service across multiple banking products and services.
Responsibilities
Handle inbound customer inquiries and provide accurate, timely, and professional resolutions to customer concerns and requests.
Educate customers, business account holders, and advisors on banking products, policies, procedures, and digital banking tools.
Support client and advisor servicing needs related to savings accounts, chequing accounts, investments, mortgages, loans, credit cards, and online banking services.
Investigate and resolve complex customer issues while balancing customer satisfaction, operational requirements, and risk management considerations.
Adhere to authentication, privacy, security, regulatory, and fraud prevention requirements in all customer interactions.
Requirements
Completed at least two years in college without failing/back subjects
Nice to have: banking products such as deposits, investments, mortgages, loans, credit cards, or digital banking services
Nice to have: contact center or customer support environment within the financial services industry
Nice to have: knowledge of Canadian banking products, regulations, and industry practices
Nice to have: experience working with customer relationship management (CRM) systems and banking platforms
Lead and manage a specialist treasury team, overseeing day‑to‑day treasury operations, liquidity, cash management, banking, debt facilities, hedging, and reporting.
Responsibilities
Lead, coach and develop treasury team members onshore and offshore
Lead short‑ and medium‑term cash flow forecasting and manage day‑to‑day liquidity
Oversee cash management, banking and payments, working with banks and payment providers to improve services
Support the Treasurer in managing debt facilities, funding requirements, covenant compliance and working capital, and oversee covenant reporting
Oversee the execution and monitoring of foreign exchange and interest rate hedges, including hedge accounting requirements
KYC and AML analyst responsible for profile production, documentation, regulatory compliance, and stakeholder communication within HSBC's Indian operations.
Senior Treasury Analyst responsible for optimizing global liquidity, enhancing treasury operations, and strengthening financial controls across the organization.
Compensation
As of the date of this posting, a good faith estimate of the current pay scale for this position, applicable to all candidates, is $103,230 - $126,170 per year.
Responsibilities
Own daily cash positioning and consolidated liquidity visibility across domestic and international bank accounts
Develop and maintain short and long-term cash forecasts in collaboration with FP&A, Accounting, and business teams
Reconcile actual bank flows and cash activity against forecasts, investigate material variances, and identify opportunities to improve forecast accuracy
Monitor liquidity requirements and recommend actions to optimize cash utilization, funding, and investment decisions
Support working capital analysis and efficient allocation of funds across entities and accounts
Requirements
Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field
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