Referso Jobs

Coordinate and manage all wellness and spa appointments, ensuring a seamless and elevated scheduling experience for guests and members
Enhance the overall wellness experience by maintaining a calm, professional, and welcoming spa environment
Serve as a primary point of contact for guests and members, responding to questions, requests, and concerns with care and attentiveness
Handle sensitive guest and staff matters with discretion, diplomacy, and confidentiality
Support retail operations by assisting with product selections and processing purchases

Requirements

Nice to have: Previous experience in a spa, resort, or hospitality setting
Nice to have: Book4Time experience

Skills

Verbal and written communication skills Customer service Proficiency with computers and scheduling systems

Licensed Massage Therapist

Herschend · Posted Nov 9, 2026

Open

Tennessee, United States
Full-time

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Provide high‑quality massage and related services to guests at Dollywood’s DreamMore Resort & Spa, utilizing licensed techniques and supporting retail and event activities.

Responsibilities

Provide 25‑75 minute massages and body treatments
Use draping techniques and treatment protocols
Recommend and demonstrate retail products
Maintain treatment room supplies and inventory
Assist with event planning and special promotions

Requirements

High school diploma or equivalent

Skills

Massage therapy East Asian therapies Prenatal therapies Oncology therapies Draping techniques Treatment protocols Sales techniques Retail product recommendation

Spa & Wellness Supervisor

Four Seasons Hotels Limited · Posted Nov 6, 2026

Open

Hawaii, United States
$32–$32 per hour
2+ years

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Lead and supervise spa, wellness, and fitness team members, ensuring exceptional guest experiences and operational excellence.

Compensation

Hourly Rate: $31.53

Responsibilities

Lead and supervise spa, wellness, and fitness team members, including receptionists, attendants, therapists, and wellness guides, ensuring exceptional service, operational excellence, and adherence to brand standards.
Recruit, onboard, train, coach, and develop team members; conduct performance evaluations, provide feedback, support corrective action processes, and maintain training materials and department standards.
Deliver exceptional guest experiences by serving as a key contact for guest inquiries, VIP interactions, special requests, and service recovery, ensuring complete guest satisfaction.
Oversee daily reservations, scheduling, and booking practices to maximize productivity, therapist utilization, and facility capacity.
Promote spa, wellness, and retail offerings through personalized recommendations, upselling initiatives, and team sales engagement programs.

Requirements

Nice to have: PR Certification

Skills

Book4Time Birchstreet

Spa & Wellness Coordinator

Four Seasons Hotels Limited · Posted Nov 6, 2026

Open

Lāna'i, Hawaii, United States
On-site
Full-time · Associate
$30–$30 per hour

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The Spa & Wellness Coordinator supports the daily operations of the spa, wellness, and fitness facilities by coordinating reservations, wellness experiences, group bookings, and administrative functions.

Compensation

Hourly Rate: $29.53

Responsibilities

Coordinate the daily administrative and operational functions of the Spa & Wellness department, including guest reservations, wellness programming, fitness schedules, group bookings, and interdepartmental communication.
Support onboarding, training, and development of team members while maintaining departmental procedures, training materials, SOPs, and operational resources.
Serve as a primary point of contact for spa, fitness, and wellness guests by providing personalized recommendations, coordinating appointments, and delivering exceptional service.
Manage group and special-event wellness bookings, coordinating itineraries, wellness experiences, billing requirements, activity schedules, and communication with Sales and Resort Operations teams.
Monitor reservations, scheduling, and utilization of treatment rooms, Wellness Hales, fitness facilities, and wellness spaces to maximize efficiency and guest satisfaction.

Requirements

Nice to have: CPR Certification

Skills

Communication skills

Réceptionniste Spa (H/F)

Four Seasons Hotels and Resorts · Posted Nov 9, 2026

Open

Cap Ferrat, Provence-Alpes-Côte d'Azur, France

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Ambassadeur du Spa du Grand-Hôtel du Cap-Ferrat, premier point de contact pour les clients, gestion des réservations, ventes de produits cosmétiques et coordination des activités du Spa.

Responsibilities

Accueillir les clients du Spa avec élégance, professionnalisme et bienveillance.
Gérer les réservations de soins, massages et activités via le logiciel Book4Time.
Informer et conseiller les clients sur les soins, les prestations, les installations et les produits proposés.
Assurer la vente des produits cosmétiques et contribuer au développement du chiffre d'affaires du Spa.
Veiller à la bonne gestion du planning des thérapeutes et à l'optimisation des rendez‑vous.

Skills

Français courant Anglais courant Maîtrise d'une troisième langue Techniques de vente et de conseil Techniques d'accueil et de relation client Aisance avec les outils informatiques Gestion de plusieurs tâches simultanément

Spa Experience Coordinator

AccorHotel · Posted Oct 31, 2026

Open

Los Angeles, California, United States
Part-time
$35–$35 per hour

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Coordinate spa guest experiences, manage bookings, and ensure guest satisfaction.

Compensation

Pay Range: $34.79 per hour

Responsibilities

Welcome every guest
Greet guests warmly and manage smooth, timely check-ins and check-outs
Answer phone, email and in-person inquiries from hotel guests, local clients and future visitors
Share thorough, confident knowledge of every treatment, service and spa offering
Book, modify and cancel spa, fitness and wellness appointments in Book4Time

Requirements

Nice to have: Previous experience in a luxury spa, hotel front desk or guest-facing role
Nice to have: Experience with Book4Time or a similar booking system

Skills

Book4Time cash handling basic accounting computer skills multitasking time management

Guest Experience Planner

Canyon Ranch · Posted Nov 5, 2026

Open

Spicewood, Texas, United States
On-site
Full-time · Associate
2+ years

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Join the founding team at Canyon Ranch Austin to create personalized wellness itineraries and coordinate resort experiences for luxury hospitality guests.

Responsibilities

Build meaningful relationships with guests before, during, and throughout their stay by creating personalized wellness itineraries tailored to their goals, interests, and preferences.
Coordinate spa, fitness, wellness, dining, outdoor adventure, and resort experiences while managing reservations, itinerary updates, and special requests to ensure a seamless guest journey.
Serve as a trusted point of contact for guests, providing concierge-style service, anticipating needs, resolving concerns, and creating memorable, personalized experiences.
Collaborate closely with Spa, Fitness, Rooms, Culinary, Retail, Transportation, and other resort teams to ensure guest preferences and accommodations are communicated and flawlessly executed.
Deliver luxury hospitality by providing thoughtful recommendations, maintaining expert knowledge of resort offerings, and creating exceptional experiences through attention to detail and genuine care.

Requirements

Nice to have: luxury resorts experience
Nice to have: Forbes Travel Guide-rated properties
Nice to have: Book4Time
Nice to have: Opera Cloud

Skills

luxury hospitality

Spa Wellness Manager

Hilton · Posted Nov 5, 2026

Open

Wailea, Hawaii, United States
3–5 years

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Manage daily spa operations, oversee service providers, and support the operations team to ensure smooth spa performance.

Responsibilities

Oversee daily spa operations
Maximize revenue opportunities
Maintain spa facilities
Enhance guest satisfaction
Inspire and develop the team

Skills

Massage Therapist Aesthetician Spa Management Book4Time scheduling tool Book4Time

Benefits

Travel perks
Employee stock purchase program
Paid parental leave
Caregiving concierge
Crisis concierge

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