Provide an exceptional customer experience, managing relationships with customers and insurance companies while providing administrative support for the Repair Facility Team.
Compensation
$19 - 27 / Hour
Compensation is commensurate with skill, education and experience.
This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting
Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation
Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag
Records all communication with customers or insurance partners during the repair process using CCC One notes
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
Compensation
$17.50 - $24.50 / Hour
Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting
Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs
Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay)
Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type
Requirements
High School Diploma or GED (General Education Diploma)
The Body Shop Writer serves as a primary point of contact for customers throughout the collision repair process, from the initial vehicle inspection and repair estimate to final delivery.
Compensation
Compensation: $40,000–$60,000 annually with commission
Responsibilities
Greet customers and assist with the vehicle check-in and repair intake process
Inspect vehicles and document existing damage and customer concerns
Prepare accurate collision repair estimates and repair orders
Communicate with insurance companies and adjusters regarding estimates, supplements, and repair approvals
Explain recommended repairs, costs, and timelines to customers
Requirements
Nice to have: Collision repair experience
Nice to have: Estimating software (CCC ONE, Mitchell, Audatex)
Nice to have: Automotive repair processes knowledge
Manage and complete all parts ordering, monitor deliveries, receive and check in parts, inspect delivered parts for quality, and drive parts related KPIs.
Compensation
Posted Min Pay Rate USD $15.00/Hr.
Posted Max Pay Rate USD $29.35/Hr.
Responsibilities
Manage and complete all parts ordering
Communicate with parts vendors to order parts as needed
Partner with Repair Planners to ensure parts accuracy
Completes initial estimates, writes complete estimates after full disassembly and damage evaluation, and manages each repair throughout the process to ensure quality standards.
Compensation
Posted Min Pay Rate USD $65,000.00/Yr.
Posted Max Pay Rate USD $150,000.00/Yr.
Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers
Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
Requirements
Nice to have: Knowledge of dealing with Insurance partners
The Total Loss Adjuster is responsible for managing all aspects of total loss auto claims under general supervision. This role oversees the end‑to‑end handling of total loss files, including documentation review, payment processing, and record maintenance within the required claim systems.
Compensation
The starting pay range for this position is: $28.93 - $38.53
Responsibilities
Manage the end‑to‑end processing of total loss claims by evaluating vehicle damage, confirming total loss determinations, negotiating settlements, and completing titling transactions in compliance with DMV, DOI, and company regulations.
Maintain accurate, detailed, and compliant claim records by updating Claims Center, reviewing valuations and coverage limits, issuing timely and correct payments, and ensuring all documentation supports fair claim resolution.
Respond promptly to inquiries from members, claimants, lienholders, body shops, and vendors while effectively resolving disputes of varying complexity and clearly communicating next steps throughout the claim process.
Collaborate with team members by assisting other adjusters, supporting reporting and analysis activities, participating in pilot and process‑improvement initiatives, and completing assigned administrative responsibilities.
Utilize systems such as CCC One, ClaimsCenter, CSAToday, and TLO to verify valuations, coverage, and documentation accuracy, ensuring efficient and precise claim file management.
Requirements
Claims Total Loss Adjuster
null, AAA Ec Insurance Agency · Posted Nov 10, 2026
Manage end‑to‑end processing of total loss auto claims, including documentation, payment, titling, and compliance with DMV, DOI, and company regulations.
Responsibilities
Manage end‑to‑end processing of total loss claims
Maintain accurate claim records in Claims Center
Respond to inquiries from members, lienholders, body shops, and vendors
Collaborate with team members on reporting and analysis
Utilize systems such as CCC One, ClaimsCenter, CSAToday, and TLO
Requirements
Bachelor's equivalent combination of education and experience
The Total Loss Adjuster is responsible for managing all aspects of total loss auto claims under general supervision, overseeing end-to-end handling including documentation review, payment processing, and record maintenance.
Compensation
The starting pay range for this position is:
$28.93 - $38.53
Responsibilities
Manage the end-to-end processing of total loss claims by evaluating vehicle damage, confirming total loss determinations, negotiating settlements, and completing titling transactions in compliance with DMV, DOI, and company regulations.
Maintain accurate, detailed, and compliant claim records by updating Claims Center, reviewing valuations and coverage limits, issuing timely and correct payments, and ensuring all documentation supports fair claim resolution.
Respond promptly to inquiries from members, claimants, lienholders, body shops, and vendors while effectively resolving disputes of varying complexity and clearly communicating next steps throughout the claim process.
Collaborate with team members by assisting other adjusters, supporting reporting and analysis activities, participating in pilot and process-improvement initiatives, and completing assigned administrative responsibilities.
Utilize systems such as CCC One, ClaimsCenter, CSAToday, and TLO to verify valuations, coverage, and documentation accuracy, ensuring efficient and precise claim file management.
Requirements
Claims Total Loss Adjuster
null, AAA Ec Insurance Agency · Posted Nov 10, 2026
Manage end‑to‑end processing of total loss auto claims, ensuring accurate documentation, payment, and compliance with regulations.
Compensation
The starting pay range for this position is: $28.93 - $38.53 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
Responsibilities
Manage end‑to‑end processing of total loss claims by evaluating vehicle damage, confirming total loss determinations, negotiating settlements, and completing titling transactions in compliance with DMV, DOI, and company regulations.
Maintain accurate, detailed, and compliant claim records by updating Claims Center, reviewing valuations and coverage limits, issuing timely and correct payments, and ensuring all documentation supports fair claim resolution.
Respond promptly to inquiries from members, claimants, lienholders, body shops, and vendors while effectively resolving disputes of varying complexity and clearly communicating next steps throughout the claim process.
Collaborate with team members by assisting other adjusters, supporting reporting and analysis activities, participating in pilot and process‑improvement initiatives, and completing assigned administrative responsibilities.
Utilize systems such as CCC One, ClaimsCenter, CSAToday, and TLO to verify valuations, coverage, and documentation accuracy, ensuring efficient and precise claim file management.
Auto Field AppraiserNewAmtex Insurance & Constitution General Agency LLC · Houston, US
Parts ManagerNewCrash Champions · Atlanta, US
Claims Total Loss Adjusternull, AAA Ec Insurance Agency · Coppell, US