Cybersecurity Operations Manager / Technical Account Manager
DCM INFOTECH LIMITED · Posted Nov 12, 2026
- San Diego, California, United States
- On-site
- Contract · Manager
- 10+ years
Lead operational oversight of CrowdStrike services, including implementation, adoption, governance, and daily coordination as an onsite liaison among ICW Group, CrowdStrike, and the client.
Responsibilities
- Lead successful implementation and onboarding of CrowdStrike services
- Establish governance, operational reviews, escalation paths, and service-management processes
- Manage CTEM operations and remediation coordination
- Manage Falcon Client / AIDR administration and operating processes
- Assist ICW in maturing security operations and incident-response processes
Requirements
- Bachelor's degree in Computer Science or related field
- Nice to have: CCFR
- Nice to have: CCFH
- Nice to have: CCSP
- Nice to have: GCIH