Responsible for installing, planning, implementing, overseeing, and maintaining technology platforms, specifically ServiceNow. Providing technical direction for infrastructure implementation and interfacing with stakeholders to meet requirements while ensuring business continuity.
- Perform day to day support, administration and maintenance of the ServiceNow platform including midservers and integration points
- Partner closely with the business and IT teams to gather input for support ServiceNow configuration, implementation, and support
- Work with associates to troubleshoot and resolve incidents related to the ServiceNow platform
- Troubleshoot bugs, fix defects, support users and build enhancements for applications built in the platform
- Provide guidance within the platform to design and implement ongoing improvements for a portfolio of processes
- Bachelor’s degree in computer science or related field
- Nice to have: ServiceNow – Accounts Payable Operations Experience
- Nice to have: ServiceNow – Certified Implementation Specialist
IT ServiceNow Request AdministratorTEKsystems · Dallas, US+9 more
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