Appointment scheduling and answering incoming calls from healthcare providers and patients
Ensures that all calls are handled in a timely, courteous manner and that patient appointments are in keeping with all OrthoCarolina and clinic policies
Reschedules patients as needed to accommodate clinic schedules and assist referral physicians and other healthcare providers with information and appropriate resources to address their needs in a timely manner
Supports clinical team to more efficiently assist patients with medical questions, using templates and protocols which are completed, and sent to clinical team for response
Requirements
High school graduate, GED, or equivalent experience
Appointment scheduling and answering incoming calls from healthcare providers and patients
Ensures that all calls are handled in a timely, courteous manner and that patient appointments are in keeping with all OrthoCarolina and clinic policies
Reschedules patients as needed to accommodate clinic schedules and assist referral physicians and other healthcare providers with information and appropriate resources to address their needs in a timely manner
Supports clinical team to more efficiently assist patients with medical questions, using templates and protocols which are completed, and sent to clinical team for response
Requirements
High school graduate, GED, or equivalent experience
Associate’s or Bachelor’s degree preferred
Nice to have: Ability to learn proprietary software applications
IT AnalystNewMarex · Chicago, US
Engineer, Enterprise Service DeskABACUS · United Kingdom