Seeking a talented VDI systems Administrator to support, administrate, and find new solutions for new and existing VDI environments in support of European Command missions.
Compensation
The proposed salary range for this position is: $82,700 - 173,900 USD
Requirements
Nice to have: ITIL processes
Nice to have: Citrix Certified Professional (CCP-V)
Nice to have: Citrix Certified Professional (CCP-AppDelivery)
The role involves supporting, administrating, and finding solutions for VDI environments in support of European Command.
Compensation
The proposed salary range for this position is: $82,700 - 173,900 USD
Responsibilities
Design, deploy, and maintain high-availability CVAD environments, Machine Catalogs, Delivery Groups, and StoreFront.
Configure, manage, and troubleshoot Citrix ADC/NetScaler appliances, gateway settings, load balancing, and secure remote access authentication.
WMS- Endpoint management using Dell Wyse software
Build, update, and troubleshoot Golden Images/Master Images via MCS (Machine Creation Services) or PVS (Provisioning Services); manage user profiles using FSLogix.
Serve as the final escalation point for L2/L3 incidents, perform root cause analysis (RCA), and resolve deep connectivity, latency, or VDA registration issues.
Requirements
Nice to have: ITIL processes
Nice to have: Citrix Certified Professional (CCP-V / CCP-AppDelivery)
Site Reliability Engineer responsible for improving availability, resiliency, performance, and operational supportability of critical technology services in a hybrid cloud/on-premises environment.
Compensation
The pay range for this position is $60.00 - $65.00/hr.
Responsibilities
Improve the availability, performance, and operational stability of enterprise technology services.
Design and implement reliability engineering practices that support high availability and resiliency objectives.
Develop and maintain automation solutions to eliminate manual processes and operational inefficiencies.
Build and support Infrastructure as Code initiatives using Terraform and scripting technologies.
Support and optimize hybrid cloud and on-premises infrastructure environments, including Azure services.
Provides senior-level operational support and technical leadership for enterprise hybrid cloud operations, public cloud operations and virtualization, with a focus on Azure Local, AWS public cloud operations, Windows 365 Cloud PC, VMware, and Citrix VDI.
Compensation
Bay Area Min: $129,000.00, Bay Area Mid: $168,000.00, Bay Area Max: $207,000.00
Responsibilities
Serves as the technical and operational expert for Azure Local, AWS public cloud, Windows 365 Cloud PC, VMware, and Citrix VDI environments.
Maintains the availability, reliability, performance, security, and operational health of enterprise hybrid cloud, public cloud, virtualization services.
Monitors service health, capacity, utilization, incidents, vulnerabilities, patching, lifecycle status, and operational risks to ensure services meet established business, cybersecurity, and compliance requirements.
Provides operational oversight of Managed Service Provider teams, ensuring services are delivered in accordance with defined responsibilities, operational procedures, support models, and contractual commitments.
Monitors and manage SLA and KPI performance, including service availability, incident response and resolution, request fulfillment, patching, vulnerability remediation, change success, problem management, and operational backlog.
Requirements
Bachelor’s degree in computer science or job-related discipline or equivalent experience
Provide desktop support and equipment deployment services in clinical, academic, and corporate settings, troubleshooting technical issues and fostering client relationships.
Responsibilities
Resolve escalated desktop, application, and connectivity issues
Perform software deployments, updates, and patching
Document solutions and contribute to the IT knowledge base
Provide training and guidance to junior technicians
Communicate effectively with end-users to ensure clarity and satisfaction
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