A non-clinical role to support agency growth and provide excellent service throughout the client relationship through referral development, intake, client support, and administrative coordination.
Compensation
$25/hour, W-2. $150 when an attributable new client begins service and completes the first 40 billable hours. $250 for a larger ongoing case with 25+ hours of service per week, after completion of the first 40 billable hours. $500 quarterly bonus for achieving at least 90% of the established growth goal. $1,000 quarterly bonus for achieving 100% of the established growth goal.
Responsibilities
Build and maintain relationships with referral sources, including senior living communities, healthcare providers, social workers, case managers, rehabilitation facilities, and community organizations.
Conduct regular field visits and represent the agency at community and networking events.
Follow up on prospective-client inquiries.
Document referral-development activity using established agency systems.
Respond to prospective clients, families, and referral sources promptly and professionally.
Requirements
Nice to have: existing relationships with healthcare, senior-living, or senior-services referral sources in the Baltimore area
Consultant in the Real Estate and Infrastructure Funds (REIF) Team providing Fund Accounting, Financial Reporting and Relationship Management services.
Responsibilities
Develop an understanding of Fund Accounting requirements for Real Estate and Infrastructure Funds
Collect relevant information to facilitate production of Net Asset Values (NAVs) and management accounts
Liaise with internal departments such as Depositary, Legal, Transfer Agency and Company Secretarial
Liaise with offshore team in planning/preparation of process deliverables
Review NAVs and management accounts ensuring documentation meets internal control standards
Requirements
Nice to have: knowledge of Property Fund Administration
Support client relationships and coordinate analytical laboratory services, acting as the primary point of contact between clients and internal laboratory teams.
Responsibilities
Serve as a primary point of contact for assigned clients, providing updates and responding to routine inquiries.
Coordinate analytical testing projects from initial requirements through completion.
Review client requests, quotations, purchase orders, protocols, and testing specifications to ensure project requirements are clearly understood and documented.
Partner with laboratory operations, quality assurance, sample management, finance, and other internal teams to coordinate project activities.
Monitor project timelines, milestones, deliverables, and outstanding action items.
Executive level global commercial role responsible for global hyperscaler or MTDC accounts, focusing on growth strategy, KPIs, and executive relationships.
Compensation
Base pay of $227,000 - $333,000 plus target sales incentive.
Responsibilities
Develop and execute global account strategies aligned to customer priorities and Eaton capabilities.
Establish the global GAM governance model (enterprise vs. BU balance)
Serve as primary escalation point for platform, volume allocation, Capex, GTM, pricing, NPD, and capacity/supply decisions
Serve as a trusted advisor to C-level and key decision-makers
Drive account expansion (cross-sell/upsell) with solution architects and product/marketing/operations
We’re looking for an Sr. Associate to support global mobility operations, immigration processes, client coordination, and shared services activities. The role involves working with internal teams, external vendors, and clients to help deliver accurate, timely, and compliant mobility support.
Responsibilities
Support global mobility and immigration case coordination for employees and clients.
Collect, review, and track required documents for immigration and relocation processes.
Coordinate with clients, employees, internal teams, and external service providers.
Maintain accurate case records, trackers, and status updates.
Support shared services activities such as data entry, reporting, document management, and process administration.
The Director of Client Experience is responsible for crafting and executing a comprehensive clientelling strategy that aligns with key global and local stakeholders to build meaningful relationships and elevate the overall boutique experience.
Compensation
Salary range: $150k - $170k plus bonus
Responsibilities
Develop and implement client development strategies to enhance loyalty and recruit new clients, fostering long-lasting relationships through personalized communications
Lead all initiatives aimed at cultivating one-to-one communication with clients, to drive prospect conversion, client retention, reactivation, and upgrades
Design meaningful and tailored outreach initiatives that demonstrate our deep understanding and appreciation of the client
Develop initiatives aimed at increasing appointments and encouraging customers to return in-store for personalized, and increased one-to-one interactions
Deliver on-going coaching for retail teams, in partnership with training and store leaders, to enhance their client engagement skills
A strategic, relationship-driven role to own a portfolio of complex, high-priority accounts and drive customer retention, measurable value realization, and revenue growth within the healthcare industry.
Responsibilities
Independently own a portfolio of complex, high-priority customer accounts, with accountability for account strategy, retention, growth, and long-term value realization.
Develop and deliver executive-level presentations, strategic account plans, and value narratives.
Lead customer-facing onboarding and adoption strategy for complex implementations.
Build and sustain trusted-advisor relationships with executive sponsors, clinical leaders, operational users, and IT partners.
Develop and execute strategic account and customer success plans.
Client Services & Growth CoordinatorNewHome Helpers of Gwinnett · Baltimore, US
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