- Eschborn, Hesse, Germany
- Mid
- 3+ years
As a Contact Center Cloud Sales Specialist, you'll play a vital role in the success of the Cisco Field Sales and Collaboration Technology Group by helping our customers deliver better business outcomes and great customer experience.
Responsibilities
- Establish your sales strategy and exceed the regional sales goal.
- Work with your extended team and Cisco partners to establish selling strategy to beat the competition through better targeting, positioning, and thought leadership for Cisco's Contact Centre portfolio.
- Establish and maintain customer relationships with Line of Business managers, Executives, HR, Marketing, IT, Sales and Procurement.
- Own and forecast the opportunities for selling the full suite of our CCaaS solution including CPaaS, WFO/WFM, Analytics and AI.
- Provide subject matter expertise in support of account teams particularly around positioning, pricing and overcoming objections.
Requirements
- Nice to have: Cloud sales
- Nice to have: SaaS sales