Deliver Level 2 onsite support for hardware, software, connectivity, mobile devices, printers, meeting rooms, and workplace technology.
Resolve incidents and service requests through ServiceNow while meeting established service levels and maintaining clear ticket documentation.
Maintain site IT readiness by ensuring end-user devices, meeting room technology, printers, network equipment, and other local technology remain operational.
Execute hands-on activities for Global IT teams, including equipment installation, replacement, troubleshooting, cabling, rack and stack, reboots, and other physical infrastructure activities.
Manage IT assets and inventory, including receiving, deployment, recovery, stock management, audits, and lifecycle activities.
The IT Onsite Support Specialist provides hands-on Level 2 IT support at assigned business locations, serving as the local extension of Global IT teams.
Compensation
Total gross salary target range incl. variable pay: 151.000 RON - 189.000 RON.
Responsibilities
Deliver Level 2 onsite support for hardware, software, connectivity, mobile devices, printers, meeting rooms, and workplace technology.
Resolve incidents and service requests through ServiceNow while meeting established service levels and maintaining clear ticket documentation.
Maintain site IT readiness by ensuring end-user devices, meeting room technology, printers, network equipment, and other local technology remain operational.
Execute hands-on activities for Global IT teams, including equipment installation, replacement, troubleshooting, cabling, rack and stack, reboots, and other physical infrastructure activities.
Manage IT assets and inventory, including receiving, deployment, recovery, stock management, audits, and lifecycle activities.
Provide Level 2 onsite IT support, manage assets, and coordinate with remote teams and vendors.
Compensation
Enjoy competitive local-market compensation and benefits.
Responsibilities
Deliver Level 2 onsite support for hardware, software, connectivity, mobile devices, printers, meeting rooms, and workplace technology.
Resolve incidents and service requests through ServiceNow while meeting established service levels and maintaining clear ticket documentation.
Maintain site IT readiness by ensuring end-user devices, meeting room technology, printers, network equipment, and other local technology remain operational.
Execute hands-on activities for Global IT teams, including equipment installation, replacement, troubleshooting, cabling, rack and stack, reboots, and other physical infrastructure activities.
Manage IT assets and inventory, including receiving, deployment, recovery, stock management, audits, and lifecycle activities.
Requirements
Associate Degree, technical diploma, or equivalent technical experience
The IT Onsite Support Specialist provides hands‑on Level 2 IT support at assigned business locations, serving as the local extension of Global IT teams.
Compensation
Enjoy competitive local-market compensation and benefits.
Responsibilities
Deliver Level 2 onsite support for hardware, software, connectivity, mobile devices, printers, meeting rooms, and workplace technology.
Resolve incidents and service requests through ServiceNow while meeting established service levels and maintaining clear ticket documentation.
Maintain site IT readiness by ensuring end‑user devices, meeting room technology, printers, network equipment, and other local technology remain operational.
Execute hands‑on activities for Global IT teams, including equipment installation, replacement, troubleshooting, cabling, rack and stack, reboots, and other physical infrastructure activities.
Manage IT assets and inventory, including receiving, deployment, recovery, stock management, audits, and lifecycle activities.
Requirements
Associate Degree, technical diploma, or equivalent technical experience
Provide Level 2 onsite IT support, manage assets, and coordinate with remote teams and vendors.
Compensation
Enjoy competitive local-market compensation and benefits.
Responsibilities
Deliver Level 2 onsite support for hardware, software, connectivity, mobile devices, printers, meeting rooms, and workplace technology.
Resolve incidents and service requests through ServiceNow while meeting established service levels and maintaining clear ticket documentation.
Maintain site IT readiness by ensuring end-user devices, meeting room technology, printers, network equipment, and other local technology remain operational.
Execute hands-on activities for Global IT teams, including equipment installation, replacement, troubleshooting, cabling, rack and stack, reboots, and other physical infrastructure activities.
Manage IT assets and inventory, including receiving, deployment, recovery, stock management, audits, and lifecycle activities.
Requirements
Associate Degree, technical diploma, or equivalent technical experience
Join a fast-paced IT support team where you'll help end users stay connected and productive. This role is ideal for someone with Help Desk or Service Desk experience who enjoys troubleshooting technical issues and providing excellent customer service.
Compensation
The pay range for this position is $18.00 - $22.00/hr.
Responsibilities
Troubleshoot hardware, software, network, and mobile device issues
Support Windows environments, Active Directory, and enterprise applications
Manage and resolve tickets through a ticketing system such as ServiceNow
Assist users with VPN, Wi-Fi, and connectivity issues
Provide support via phone, remote tools, and occasional hands-on assistance
Field Services EngineerNewCognizant · Canada
IT Support SpecialistTEKsystems · Nashville, US