Supports end-to-end delivery of complex customer operations managed service engagements, maintaining delivery health across transition and run, ensuring efficient, compliant, and service‑level‑aligned work.
Responsibilities
Manage day‑to‑day delivery execution of complex customer operations managed service engagements
Coordinate transition and run activities, maintaining delivery plans, controls, operational readiness, and service stability
Maintain effective delivery governance, tracking service levels & MI, risks, issues, dependencies, actions, and escalations
Lead multidisciplinary and multi‑location teams by translating engagement objectives into clear priorities, measurable expectations, and quality standards
Provide timely, constructive feedback and coaching that reinforces strengths, builds capability, addresses performance or quality gaps fairly, and follows through to measurable improvement
Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
Responsibilities
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs.
Proactively engage with customers to understand needs and inform them of product/service features and benefits.
Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Attend walk-in and repeat customers, understand their requirements, and recommend suitable home furniture products and solutions.
Prepare and process quotations, negotiate pricing within approved discount limits, and convert inquiries into confirmed orders.
Follow up on customer inquiries, quotations, and pending decisions to maximize sales opportunities.
Maintain accurate customer information, sales activities, and follow-up records in HubSpot/CRM.
Coordinate with internal departments, including SCM, Warehouse, Production, and After-Sales, to ensure timely order processing, delivery, installation, and complaint resolution.
Requirements
Bachelor's degree in Business Administration, Marketing, or a relevant discipline
Appointment scheduling and answering incoming calls from healthcare providers and patients
Ensures that all calls are handled in a timely, courteous manner and that patient appointments are in keeping with all OrthoCarolina and clinic policies
Reschedules patients as needed to accommodate clinic schedules and assist referral physicians and other healthcare providers with information and appropriate resources to address their needs in a timely manner
Supports clinical team to more efficiently assist patients with medical questions, using templates and protocols which are completed, and sent to clinical team for response
Requirements
High school graduate, GED, or equivalent experience
Associate’s or Bachelor’s degree preferred
Nice to have: Ability to learn proprietary software applications
Delivering outstanding customer service in the meat department while maintaining organization and supporting daily sales.
Compensation
The minimum rate of pay for this position starts from $18.70.
Responsibilities
Keeps the department clean, organized, and properly zoned to ensure it is customer-ready at all times.
Rotates stock regularly and removes expired or unsellable products.
Ensures all merchandise is correctly signed and priced.
Follows established procedures for ordering, clearance, markups and markdowns, signing, flagging, pricing, and labeling.
Adheres to food safety and cold chain standards, including temperature checks, thermometer calibration, proper food handling, product rotation, sell-by dates, and expiration date compliance.
Responsible for sales of products/systems/services within a designated market/division, achieving qualitative and quantitative sales targets, identifying and developing new sales opportunities, and managing administrative procedures in sales processes.
Responsibilities
Achieve sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction
Communicate delivery time, payments, and general terms and conditions to customers
Ensure efficient marketing activities and communicate value proposition to customers
Identify and drive development of new market opportunities in the designated market
Manage administrative procedures in sales processes and support cash collection and project management activities
Lead sales of products/systems/services within a designated market/division, achieving qualitative and quantitative targets and driving new market opportunities.
Responsibilities
Achieve sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction
Identify and develop new sales opportunities
Communicate delivery time, payments, and general terms to customers
Ensure efficient marketing activities and communicate value proposition
Manage administrative procedures in sales processes and support cash collection and project management activities
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