Customer-facing technical support jobs

Product Support Specialist

Talentoma · Posted Nov 10, 2026

Open

Remote, United States
Remote
Full-time
$5K–$7K per month
1–2 years

Product Support Specialist

Talentoma · Posted Nov 10, 2026

Open

Remote, United States
Remote
Full-time
$5K–$7K per month
1–2 years

Technical Support Engineer I

Backblaze External Website · Posted Nov 9, 2026

Open

Remote, Colombia +2 more
Remote
Full-time · Entry
2–3 years

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This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations.

Locations (3)

Colombia
Costa Rica
Mexico

Responsibilities

Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products.
Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills.
Manage escalations received from the account administration team and other groups.
Provide Silent Install Troubleshooting for the Backblaze Backup Client and Silent Installer/Enterprise Deployment Support.
Troubleshoot a variety of integrations.

Foundation Applications Engineers

Nextpower · Posted Jan 7, 2026

Open

San Rafael, California, United States
Hybrid
Full-time · Senior
$110K–$120K per year
5+ years

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Sr Field Applications Engineers (FAEs) provide R&D phase support, on-site technical and engineering field support for Nextpower’s Product Engineering teams and for customers on active project sites. The role involves leading integration of foundation solutions, conducting field testing, and resolving on-site issues.

Responsibilities

Provide customers with remote and on-site technical and engineering support with the goal of successfully integrating Nextpower foundation solutions technology.
Lead internal and external field and office-based engineering personnel working around the globe
Envision, develop, implement and improve internal processes and tools for utilization across global teams
Work hand in hand with Nextpower’s Product Development, Machinery Engineering, and Software Engineering teams to co-develop solutions
Ensure customer feedback, issues, and other critical information obtained during field support is resolved when possible, escalated when necessary

Requirements

Bachelor’s degree in civil engineering
Mechanical Engineering
Structural Engineering
Construction Management
Technical certificate in heavy machinery engineering or construction (CCA, CCM, Certified Crane Operator Certification, or Assistive Design Certificate)

Skills

field engineering applications engineering

Senior Software Engineer (ICAM / Zero Trust)

CACI · Posted Nov 6, 2026

Open

Hanover, Maryland, United States
Full-time · Senior
$94K–$198K per year
12+ years

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Design, develop, test, and maintain secure, scalable ICAM applications and services supporting modern Zero Trust architectures for national security missions.

Compensation

The proposed salary range for this position is: $94,400 - $198,200

Responsibilities

Design, develop, test, and maintain secure, scalable, and high-performance ICAM applications and services.
Develop new application features, interfaces, and functionality based on customer and mission requirements.
Support both front-end and back-end application development using modern software engineering practices.
Integrate Java-based ICAM components into cohesive enterprise solutions deployed with Kubernetes and automated deployment scripts.
Modify and maintain application and repository schemas to support new configurable data requirements.

Requirements

Bachelor's degree in Computer Engineering, Computer Science, or a related technical discipline
Nice to have: Helm
Nice to have: RKE2
Nice to have: AWS S3
Nice to have: AWS EC2

Skills

Java Spring Boot RESTful API development

Oracle Exadata Architect

Oracle · Posted Nov 3, 2026

Open

Bengaluru, Karnataka, India
On-site
Full-time · Senior
10+ years

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Experienced Oracle Exadata / RAC DBA Architect to provide advanced technical support, administration, troubleshooting, and architectural guidance for enterprise Oracle database environments.

Responsibilities

Provide architect-level technical support for Oracle RAC and Exadata environments, diagnosing and resolving complex database, clustering, storage, and availability issues.
Manage Oracle database installations, configurations, upgrades, migrations, and patching to maintain stability, security, and operational efficiency.
Implement, administer, and troubleshoot Oracle RAC, Data Guard, ASM, and RMAN backup and recovery solutions to ensure business continuity.
Investigate database performance bottlenecks, analyze diagnostic data, and recommend effective tuning and optimization strategies.
Collaborate directly with enterprise customers to understand technical challenges, provide expert recommendations, and deliver timely, effective resolutions.

Requirements

BE
BTech
MCA
CA
Nice to have: Oracle Exadata Engineered Systems

Skills

Oracle RAC Oracle ASM Oracle Data Guard

Sales Manager, MOLYKOTE® Specialty Lubricants

DuPont · Posted Nov 5, 2026

Open

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
5+ years

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Responsibilities

Manage and grow the existing business with key accounts and channel partners.
Visit existing and target customers to capture the voice of the customer, identify unmet needs, and introduce MOLYKOTE® solutions that initiate new business and application development programs.
Manage, develop, and optimize channel partners through sound commercial judgment, clear performance expectations, and regular business reviews.
Articulate product value propositions, conduct competitive benchmarking, and apply value-based selling approaches.
Develop a strong understanding of relevant value chains, technologies, market trends, competitive strengths and weaknesses, threats, and growth opportunities.

Requirements

Bachelor’s degree in chemistry
Bachelor’s degree in chemical engineering
Bachelor’s degree in mechanical engineering
Nice to have: marketing experience

Skills

sales business development customer-facing technical support automotive industry

Sales Manager

Dupont · Posted Nov 4, 2026

Open

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
On-site
Full-time · Manager
5+ years

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Lead market, customer, and application development initiatives for MOLYKOTE® specialty lubricants in Malaysia and Singapore.

Compensation

DuPont offers a comprehensive pay and benefits package.

Responsibilities

Manage and grow the existing business with key accounts and channel partners
Visit existing and target customers to capture the voice of the customer, identify unmet needs, and introduce MOLYKOTE® solutions that initiate new business and application development programs
Manage, develop, and optimize channel partners through sound commercial judgment, clear performance expectations, and regular business reviews
Articulate product value propositions, conduct competitive benchmarking, and apply value-based selling approaches
Develop a strong understanding of relevant value chains, technologies, market trends, competitive strengths and weaknesses, threats, and growth opportunities

Requirements

Bachelor’s degree in chemistry, chemical engineering, mechanical engineering, or a related discipline
Nice to have: marketing experience

Skills

sales business development customer-facing technical support

Sr Field Service Technician- HVAC Automation/BAS Controls

Honeywell · Posted Nov 3, 2026

Open

Augusta, Maine, United States
$28–$35 per hour
2+ years

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Maintain, troubleshoot, repair, and optimize building control, mechanical, and electrical systems for HVAC Automation/BAS Controls.

Compensation

The hourly range for this position is $28.08-$35.10.

Responsibilities

Maintain, troubleshoot, repair, and optimize building control, mechanical, and electrical systems.
Perform preventive maintenance, inspections, and system commissioning activities.
Support installations, upgrades, and modifications to control systems.
Train customers and provide technical recommendations to improve system performance.
Deliver excellent customer service while minimizing downtime and repeat service calls.

Skills

Building Automation Systems (BAS/BMS)HVAC controls/DDC controllers BACnet LON Modbus system startup commissioning

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