High-level advisory and technical enablement role focused on ensuring customers achieve maximum value and operational excellence from their investment in the Cortex platform.
Responsibilities
Lead project kickoff sessions to identify customer objectives and develop prescriptive plans for ongoing technical working sessions.
Provide expert guidance on platform configuration, health checks, and best practice reviews to optimize performance.
Assist customers in operationalizing the product by establishing metrics, SLAs, and reporting tailored to their unique environments.
Advise on advanced security features, such as threat hunting and automation, while identifying opportunities for new feature adoption to improve security workflows.
Lead enablement sessions for admins, engineers, and analysts to drive proficiency in platform fundamentals and case management.
Lead Consultant responsible for managing and supporting complex network infrastructure across LAN, WAN, MAN, Transit, Data Centre, and Cloud environments.
Locations (2)
Sydney, New South Wales, Australia
New South Wales, Australia
Compensation
Salary: AUD 129,311– 142,018 Annual Gross
Responsibilities
Manage and support complex network infrastructure across LAN, WAN, MAN, Transit, Data Centre, and Cloud environments.
Design, deploy, and maintain routers, switches, firewalls, cybersecurity platforms, DNS/DHCP, and IPAM solutions.
Support cloud networking across AWS, Azure, and GCP, including on-premises and IaaS environments.
Lead the support, administration, reliability, and day‑to‑day operations of enterprise cybersecurity, SIEM, observability, log management, and data platforms.
Compensation
Salary Range: $120,000 - $202,500 Annual
Responsibilities
Lead the support, administration, reliability, and day‑to‑day operations of enterprise cybersecurity, SIEM, observability, log management, and data platforms.
Support the operational roadmap for cybersecurity platform capabilities, including SIEM operations, detection support, observability, log monitoring, data ingestion, and reporting across the organization.
Support platform modernization and operational improvement initiatives across cybersecurity platforms, SIEM technologies, observability solutions, log management capabilities, and security operations tooling.
Provide technical leadership and mentorship for global support teams responsible for enterprise cybersecurity platforms, SIEM technologies, observability solutions, log management platforms, data ingestion pipelines, and operational analytics capabilities.
Manage and support enterprise SIEM and cybersecurity platform components, including search, indexing, clustering, data management, platform integrations, and operational support functions across tools such as Splunk, Elastic Search, and other SIEM technologies.
Requirements
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
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