- London, England, United Kingdom
- On-site
- Full-time
- Competitive salary
Delivered customer-focused 1st line IT support to around 1,000 employees across the Mulberry Group, acting as the first point of contact for all technical queries.
Responsibilities
- Resolve support calls
- Manage own calls on the IT Service Desk
- Carry out hands‑on support of London based users
- Provide remote support of Mulberry ERP systems and other central back‑end systems across all Mulberry sites
- Participate in project work (upgrades, implementations)