- Westlake, Texas, United States
- On-site
- Senior
- 3–5 years
Provide outstanding customer service to high net worth advisors and donors, managing escalated situations and ensuring satisfaction.
Responsibilities
- Provide exceptional customer service via phone and email
- Collaborate with internal partners to fulfill special handling
- Employ sound judgment in decision making and problem resolution
- Coordinate with management to implement expedited delivery requests
- Ensure daily work meets accuracy standards and is completed timely
Requirements
- Bachelor’s degree