The Chief Operating Officer (COO) will serve as a member of Upstream's senior leadership team, reporting into the CEO, and will lead the execution of the organization's strategy to rapidly scale its growth, effectiveness and impact.
Compensation
Hiring Range
$325,000—$350,000 USD
Responsibilities
Own Upstream's current and future programs, including to launch, scale, learn, adapt, and drive towards continued growth
Lead and execute marketing and sales of existing, core programs as well as new, innovative programs
Understand the impact of Upstream's programs through existing and new measurement approaches
Actively adjust programs based on measurement and other performance indicators to ensure continuous improvement
Help scale Amazon SEND, a cross-border logistics solution for FBA sellers worldwide.
Compensation
USA, WA, Seattle - 80,200.00 - 101,200.00 USD annually
Responsibilities
Develop and track performance metrics that measure business results, using data analysis to surface trends and recommend supply chain improvements for cross-border logistics.
Collaborate with external partners — including carriers and vendors — to negotiate solutions, close deals, and grow shipping volume across international lanes.
Work with internal teams such as Operations, Procurement, Fulfillment Centers, Seller Support, and Product and Tech to align on priorities and remove roadblocks.
Monitor cross-border logistics market trends and proactively flag opportunities or risks that affect customer experience and business continuity.
Build trusted relationships with local and global stakeholders, document findings for leadership, and create process improvements that support the team's goals.
The Director of Regional Finance – Europe is responsible for shaping the financial strategy for KEEN Europe, leading financial planning, forecasting, performance management, statutory reporting, and compliance.
Compensation
Market-relevant compensation package (salary and bonus).
Responsibilities
Provide strategic financial leadership, overseeing performance against KPIs and long-term business planning.
Lead annual budget, rolling forecast, and long-range planning processes for Europe.
Direct regional financial reporting, forecasting models, and performance analytics.
Serve as a trusted advisor, influencing decisions on pricing, purchasing, inventory, and investments.
Oversee the monthly close and regional management-reporting process.
Requirements
Bachelor's Degree in Accounting, Finance, Business Administration, or related field
Lead the product roadmap for Coupang Taiwan's Customer Returns domain, owning end-to-end product development of post-purchase experiences that wow customers from order to resolution.
Responsibilities
Define and drive the product roadmap for the Customer Returns domain, prioritizing initiatives that enhance the core customer experience
Lead end-to-end product development from conception to launch and iteration
Develop hypotheses and run experiments (A/B testing, etc.) to identify trends and deliver measurable business impact
Partner cross-functionally with engineering, ML, UX, analytics, and operations teams — including globally distributed stakeholders
Use data-centric approaches to inform decisions and prioritize trade-offs
Requirements
Bachelor's degree in engineering, computer science, or a technical/related discipline (or equivalent experience)
Lead the product compliance review team to ensure all products comply with internal and regulatory standards, driving cross-departmental collaboration and optimizing operation processes.
Responsibilities
Oversee the daily operations of the product onboarding review team
Partner closely with the Policy Team to align updated regulations and adapt operational workflows
Act as the primary liaison among internal stakeholders to streamline communication
Maintain a deep understanding of legal regulations to ensure product adherence
Optimize the product onboarding review mechanism to proactively mitigate risks
Requirements
BSMI Certification (Electronics, Electrical, or General Merchandise)
Chemistry
Chemical Engineering
Food-Related Fields’ practice, or background and knowledge in related fields
Nice to have: Experience in executing or managing compliance operation for retailers or EC
As a Customer Support Specialist for Proton VPN, you’ll be in charge of resolving our customers' technical support questions related to our VPN product.
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
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