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Full-time · Associate
Hybrid
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As a Technology Services Specialist II at Dolese, you will independently support Operational Technology applications that enable reliable and efficient business and field operations. This includes configuring, administering, troubleshooting, and supporting applications used across operational functions.
Provide responsive first- and second-line support across hardware, software, user access, collaboration tools and connectivity, and contribute to system rollouts and process improvements.
Coordinate day‑to‑day IT helpdesk, infrastructure, network and security operations, lead stand‑ups, manage incidents, and drive service standards.
Provide second-tier support to the campus community, handling escalated incidents and service requests that require in-person support.