A senior-level role for managing support and implementation tasks for imaging applications, leading escalation bridges, and mentoring junior analysts while ensuring data model adherence and clinical stability.
Compensation
Base Pay Scale: Generally starting at $64.63 - $85.65 per hour
Responsibilities
Provide tier-2 support of application incidents reported through the help desk, including 24/7 on-call coverage as required
Perform a major role in complex software upgrade initiatives
Lead small- to medium-complexity new software installations and enhancement requests
Implement changes using documented procedures that are compliant with department policies and procedures
Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across different groups
Support and configure Epic and non‑Epic health systems to improve quality and reduce costs.
Compensation
Base Pay Scale: Generally starting at $57.53 - $76.22 per hour
Responsibilities
Provide tier‑2 support of application incidents reported through the help desk; including 24/7 on‑call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other IT teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Requirements
Bachelor's Degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly‑related field from an accredited college or university
The Senior Clinical Systems Analyst - Web Applications supports core functions of the health system’s applications to enable cost-effective, high quality, efficient, and safe patient care. Includes implementing, administering, and supporting assigned systems.
Compensation
Base Pay Scale: Generally starting at $60.99 - $80.78 per hour
Responsibilities
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Implement changes using documented procedures that are compliant with department-s policies and procedures
Work with and mentor junior staff members to document workflows
Support and configure Epic and other health system applications to improve quality and reduce costs.
Compensation
Base Pay Scale: Generally starting at $57.53 - $76.22 per hour
Responsibilities
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other IT teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Requirements
Bachelor's Degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university
The Clinical Application Analyst II represents the core operational and build capacity of the Applications team, implementing, administering, and supporting assigned systems like Epic Clindoc, Orders, ASAP, and Stork.
Compensation
Base Pay Scale: Generally starting at $57.53 - $76.22 per hour
Responsibilities
Provide tier-2 support of application incidents reported through the help desk, including 24/7 on-call coverage as required
Perform daily monitoring of applications in production use
Take ownership of low- to medium-complexity issues and act as a liaison between the customer and other support staff to facilitate resolution
Lead small- to medium-complexity software upgrade initiatives or workflow enhancements, including the design, build, and test phases
Independently build, configure, and maintain applications within assigned scope with minimal oversight
Requirements
Bachelor's degree preferred in Information Technology
Provide full‑time onsite support for Epic UChart applications across the University of Miami Health System, including training, issue resolution, and workflow optimization.
Locations (3)
Miami, Florida, United States
Plantation, Florida, United States
Palm Beach Gardens, Florida, United States
Compensation
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Responsibilities
Initiates periodic rounding to identify provider and physician issues
Partners with Informatics and IT leadership to develop and implement issue resolution plans
Travels to each University of Miami Health System satellite location and provides support during go‑lives
Advocates for provider and physician needs by identifying and documenting system optimization opportunities